On a schedule
Get a weekly email on what reviews say about each product
Every Monday you get an email summarising last week's product reviews: the mood for each product, recurring complaints and suggestions to act on.
- Runs
- On a schedule
- Apps
- Gmail, WooCommerce
- AI
- Yes, uses the built-in AI allowance
- Access
- Woo read; gmail.send
Send this to your assistant
Create a ClickRuntime automation: every Monday, analyse last week's WooCommerce product reviews with AI and email me the sentiment by product, common themes and improvement ideas.
First time? Adding ClickRuntime to your assistant takes about two minutes.
Why use it
Why teams use this automation
Reviews contain the most honest product feedback a shop gets, but reading them one by one in the WordPress admin rarely happens. A sizing complaint repeated across ten reviews only becomes visible when returns pile up.
A weekly summary grouped by product turns scattered comments into a short list of things to fix, whether that's a product description, the packaging or the product itself.
What you get out of it
Patterns, not single comments
Grouping by product shows when the same issue appears again and again, which one review never does.
Fix listings fast
Many complaints, like 'runs small', can be fixed by changing the product description the same week.
Better supplier conversations
Recurring quality issues come with examples, useful when raising them with a supplier.
Five minutes on Monday
One email replaces reading every review in the admin.
How it works
What happens, step by step
Every Monday morning, ClickRuntime fetches the WooCommerce product reviews posted in the last seven days.
It groups them by product.
AI reads the reviews and summarises the mood for each product, the common themes and a few suggestions.
The summary is emailed to you from your Gmail address.
Before it runs live
- Connect Google through your own Google app (a one-time, 10-minute setup), so it works with your own Gmail
- Connect WooCommerce
What you get
Build your own
Need it to work differently?
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
Changes you can ask for
- Run it at a different time, more or less often, or only on weekdays
- Change what the AI looks for, or how it writes the result
- Add another app, for example also send it to Slack
- Combine it with other Gmail and WooCommerce steps into one automation
Under the hood
The code that runs this automation
import base64
from datetime import datetime, timedelta, timezone
from email.message import EmailMessage
from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_trigger, credentials, http, ai
STORE = "https://shop.example.com/wp-json/wc/v3"
ME = "me@northwind.com"
@on_trigger
def run(event):
auth = (credentials.secret("WOO_KEY"), credentials.secret("WOO_SECRET"))
since = (datetime.now(timezone.utc) - timedelta(days=7)).strftime("%Y-%m-%dT%H:%M:%S")
reviews = http.get(f"{STORE}/products/reviews", auth=auth, params={"after": since, "status": "approved", "per_page": 100}).json()
if not reviews:
return {"reviews": 0}
lines = [f"{r['product_name']} | {r['rating']}/5 | {r['review'][:400]}" for r in reviews]
summary = ai.generate("Group these product reviews by product. For each, give overall sentiment, recurring themes "
"and one improvement idea. Plain text.\n" + "\n".join(lines), max_output_tokens=900).text
msg = EmailMessage()
msg["To"], msg["Subject"] = ME, f"Review report: {len(reviews)} reviews last week"
msg.set_content(summary)
gmail = build("gmail", "v1", credentials=Credentials(credentials.connection("google", "work")), cache_discovery=False)
gmail.users().messages().send(userId="me", body={"raw": base64.urlsafe_b64encode(msg.as_bytes()).decode()}).execute()
return {"reviews": len(reviews)}FAQ
Common questions
Which reviews are included?
Is the review text shared outside my workspace?
What if there were no reviews last week?
What permissions does it need?
Does it need AI?
How many runs does it use?
Can I change how it works?
Related
You might also like
Keep WooCommerce prices in line with your main store
Prices in your WooCommerce store follow your main Shopify store by SKU, and you get an email listing every price that changed.
See how it worksEmail suppliers a reorder when stock runs low
When a product drops below 10 units, its supplier gets a reorder email from your Gmail and your team hears about it in Slack.
See how it worksDraft chargeback evidence from the order and customer emails
When a chargeback arrives, you get an email with a draft evidence summary built from the WooCommerce order and your Gmail history with the customer.
See how it worksKeep exploring
Set up “Get a weekly email on what reviews say about each product” from your assistant
Copy the prompt above, or connect your assistant first. Free plan, no credit card.