The moment it happens

Escalate items marked Stuck

As soon as an item is set to Stuck, you get its name and owner so you can step in.

Runs: The moment it happens
Apps: monday.com
AI: Not needed
Access: read

Send this to your assistant

Create a ClickRuntime automation: whenever an item on my monday.com Launch board is set to Stuck, Slack me the item name, its owner and a link to it.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

On a delivery board, one item marked Stuck can hold up a whole project: a design asset not supplied, a supplier who has not confirmed, an approval nobody gave. The person who sets that label moves on, assuming the board will tell someone. It does not, unless somebody checks, so a blocked item can sit for days while the deadline approaches and the people who could unblock it have no idea.

The moment an item's status is changed to Stuck, monday.com sends a webhook, ClickRuntime answers its challenge, confirms the new label is Stuck, fetches the item's details and posts them in a Slack channel with a link. Other label changes are ignored.

Project leads and delivery managers use it as a standing early warning on boards where blocking issues are expensive.

What you get out of it

Blockers get attention the same hour
The channel sees Stuck right when it is set, so someone with authority can respond before the day ends. A two-hour delay beats a two-day one when a launch date is fixed.
The person who can fix it finds out
Posting in a shared channel reaches the manager, supplier contact or approver who was never watching the board. The block is solved by whoever is able to, not whoever happens to notice.
Fewer deadlines slip silently
Many late projects trace back to a blocker nobody escalated. A visible alert turns an unspoken problem into a request in front of the team. A visible alert turns that unspoken problem into a request the whole team can see and answer.
Context travels with the alert
The post includes the item name, owner and board, so people know what is stuck without opening it. They can reply in the thread with what is needed right there.
Honest status gets rewarded
When setting Stuck leads to quick help, people use the label truthfully instead of leaving things as Working on it. Boards become a more accurate picture of the project. That is how a board stays a trustworthy picture of the project instead of a hopeful one.

How it works

What happens, step by step

When an item's status changes on your monday.com board, monday.com tells ClickRuntime straight away.
The automation checks whether the new status is Stuck. Any other change is ignored.
If it is Stuck, it looks up the item and its owner.
A message goes to your Slack channel with the item name, the owner and a link, so someone can unblock it.

Before it runs live

Connect monday.com
Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens

Escalate items marked Stuckjust nowSucceeded

Slack · #launchStuck: App store screenshots (Sam at Northwind) https://northwind.monday.com/boards/1234567890/pulses/9876543210

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other monday.com steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

stuck_status_alert.pyexample

from clickruntime import on_event, notify, http, credentials

ACCOUNT = "northwind"  # your monday.com subdomain
QUERY = "query ($id: [ID!]) { items(ids: $id) { name url column_values(ids: [\"person\"]) { text } } }"

@on_event
def handle(event):
    body = event.json or {}
    if "challenge" in body:
        return {"challenge": body["challenge"]}
    e = body["event"]
    if ((e.get("value") or {}).get("label") or {}).get("text") != "Stuck":
        return {"posted": False}
    item = http.post("https://api.monday.com/v2", headers={"Authorization": credentials.secret("MONDAY_API_TOKEN"), "API-Version": "2024-10"},
                     json={"query": QUERY, "variables": {"id": [e["pulseId"]]}}).json()["data"]["items"][0]
    owner = item["column_values"][0]["text"] or "no owner"
    notify.slack(f"Stuck: {item['name']} ({owner})\n{item['url']}", channel="#launch")
    return {"posted": True}

FAQ

Common questions

How is this different from watching any status change?

It is limited to one label, Stuck. That makes it a narrow escalation signal, whereas a general status change alert reports many transitions and suits teams that want a broader activity feed. If you want both a narrow escalation channel and a general activity feed, you can run the two side by side.

Does it say why the item is stuck?

It includes the item's fields, such as a Blocked reason column if your board has one. The explanation is only as good as what the owner wrote, so adding a required reason column helps. You can also have the item's last update included, which often explains the block.

What if an item is set to Stuck twice?

Each time the label is changed to Stuck, a new event arrives and a new post is made. An item that is cleared and blocked again is therefore announced again, which is usually what you want.

What permissions does it need?

read. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run for each event the app sends.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens