Daily

Get reminded which orders still need shipping

Each morning an email lists unfulfilled orders, oldest first, with how long each has waited.

Runs: Daily
Apps: Squarespace
AI: Not needed
Access: Orders read

Send this to your assistant

Create a ClickRuntime automation: every morning at 8, email me my Squarespace orders still pending fulfilment, oldest first, with order number, days waiting and items.

Paste it into your assistant. It tells you what it will send or change before it runs live.

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First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

On Squarespace, a paid order stays in the Pending state until someone marks it as fulfilled, and the Orders panel is not something owners check often during a busy week. A custom-made order placed on Tuesday is forgotten while you handle a larger one. The customer receives no shipping email, and a week later writes an unhappy message or disputes the payment. Nothing in Squarespace itself nudges the person who is supposed to ship.

Each morning, ClickRuntime lists orders with a fulfillment status of PENDING, sorts them by creation date so the oldest come first and emails you the order number, how old it is and the items. Orders drop off the list once they are marked as fulfilled.

Makers, drop-shippers and small teams where one person handles shipping use it as a daily checklist.

What you get out of it

Nobody is left waiting
Customers who paid and heard nothing become anxious quickly. A daily list ensures each order is picked up in reasonable time, and keeps shipping promises to the people who paid.
The oldest orders come first
Sorting by creation date puts the most overdue orders on top, so shipping time goes to those who have waited longest and not to whatever happens to be most convenient.
Disputes and chargebacks are reduced
Many payment disputes begin with a customer who never received an order. Shipping or refunding promptly removes the usual reason for them, and saves the fees that come with each dispute.
Items are listed for packing
Because the email shows the items on each order, the person packing can gather products in one pass, and plan a batch for the courier pickup. It also lets you spot orders that need special wrapping.
Time away is covered
If the person who ships takes a day off, a colleague can use the same list to see what is waiting, without having to learn the owner's system of notes or folders. Handovers become simple, which matters for a business with one or two people.

How it works

What happens, step by step

Once a day, ClickRuntime looks for Squarespace orders that have not been fulfilled yet.
It sorts them so the oldest come first.
You get an email listing each order with its number, how many days it has waited and what needs to be packed.

Before it runs live

Connect Squarespace

What you get

RunsDaily

Get reminded which orders still need shippingtoday, 9:00Succeeded

Email · Orders to fulfil- #1179, 4 days: 1× Walnut serving board - #1184, 2 days: 3× Beeswax candle

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Run it at a different time, more or less often, or only on weekdays
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Squarespace steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

unfulfilled_orders_reminder.pyexample

from datetime import datetime, timezone
from clickruntime import on_trigger, credentials, http, notify

@on_trigger
def run(event):
    resp = http.get("https://api.squarespace.com/1.0/commerce/orders", params={"fulfillmentStatus": "PENDING"},
                    headers={"Authorization": f"Bearer {credentials.secret('SQUARESPACE_API_KEY')}",
                             "User-Agent": "ClickRuntime"})
    resp.raise_for_status()
    orders = sorted(resp.json()["result"], key=lambda o: o["createdOn"])
    if not orders:
        return {"pending": 0}
    now = datetime.now(timezone.utc)
    lines = []
    for o in orders:
        days = (now - datetime.fromisoformat(o["createdOn"].replace("Z", "+00:00"))).days
        items = ", ".join(f"{i['quantity']}× {i['productName']}" for i in o["lineItems"])
        lines.append(f"- #{o['orderNumber']}, {days} days: {items}")
    notify.email_me(f"{len(orders)} orders waiting to be fulfilled", "\n".join(lines))
    return {"pending": len(orders)}

FAQ

Common questions

What does pending mean on Squarespace?

Pending is the fulfillment status of an order that has been paid but not yet marked as fulfilled. Once you mark it as shipped, it changes status and leaves the list on the next run.

Are digital product orders included?

Digital products are usually fulfilled automatically, so they rarely stay pending. If one does, it would appear in the list. You can also exclude certain product types, if they should never be shipped. Tell your assistant if you want them excluded.

Can I receive the list at another time?

Yes. A morning email suits most people, but you can choose any hour, such as just before the courier pickup in the afternoon. Weekend days can also be skipped if you do not ship then.

What permissions does it need?

Orders read. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run each time it runs (daily). Checks that find nothing to do and stop right away aren't counted.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Daily