Collects as they arrive, acts daily

Email a weekly count of new and cancelled subscriptions

Each Monday you see how many subscriptions you gained and lost the week before.

Runs: Collects as they arrive, acts daily
Apps: Recurly
AI: Not needed
Access: private API key

Send this to your assistant

Create a ClickRuntime automation: count new and cancelled Recurly subscriptions as they happen, and every Monday at 8am email me last week's totals for each.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

For a subscription business on Recurly, the weekly question is simple: did we gain or lose customers? Finding the answer means filtering subscription lists by date in the admin, counting by hand and then repeating the exercise next week. It rarely gets done consistently, so slow declines go unnoticed until they show up in the quarterly numbers.

As Recurly reports new subscriptions and cancellations through the week, ClickRuntime keeps a count of each. Once a week it emails you the totals and the net change. The window is the same each time, so every digest sits next to the last and trends are visible immediately.

Operators who want a steady read on customer growth without logging in to billing, such as COOs and heads of customer success, will use it most.

What you get out of it

Growth or decline is clear every Monday
The email states how many subscriptions started and how many ended. That is the single most useful number in a recurring revenue business, delivered without any digging. You can plan the week around it.
Slow declines are caught
A loss of two or three customers more than you gain each week barely registers daily. Over a month, it is a real problem, and the digest shows the pattern early. Spotting it in the second week is much cheaper than in the fifth.
Weekly counts replace manual tallies
Counting subscriptions in a list is tedious and error-prone. Counters kept as events arrive are accurate, and they free whoever used to do it for work that needs judgment. The time saved adds up across a year of weeks.
Leadership gets a consistent update
Sending the same figures to executives every week builds a shared language about customer growth. They stop asking for ad hoc numbers because the answer already arrived. Everyone then works from the same figures.
You can link changes to actions
If cancellations jumped the week after a price increase, the digest records it. Linking numbers to decisions is how a team learns what works in pricing and product. Over a year, those links become a record of what moved the numbers.

How it works

What happens, step by step

Throughout the week, each time Recurly reports a new or cancelled subscription, ClickRuntime adds it to a running count.
Once a week, you get an email with the number of new subscriptions, the number cancelled and the net change.
The counts are then reset to zero for the next week.

Before it runs live

Connect Recurly
Paste your automation's link into the other app's webhook settings

What you get

RunsCollects as they arrive, acts daily

Email a weekly count of new and cancelled subscriptionstoday, 9:00Succeeded

Email · Recurly weeklyNew subscriptions: 18 Cancelled: 5 Net: +13

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Recurly steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

weekly_new_vs_cancelled_digest.pyexample

from clickruntime import on_event, on_trigger, state, notify

@on_event
def count(event):
    body = event.json
    if body.get("object_type") != "subscription" or body.get("event_type") not in ("created", "canceled"):
        return {"counted": False}
    counts = state.get("counts") or {"created": 0, "canceled": 0}
    counts[body["event_type"]] += 1
    state.set("counts", counts)
    return {"counted": body["event_type"]}

@on_trigger
def weekly(event):
    counts = state.get("counts") or {"created": 0, "canceled": 0}
    net = counts["created"] - counts["canceled"]
    notify.email_me(f"Recurly last week: {counts['created']} new, {counts['canceled']} cancelled",
                    f"New subscriptions: {counts['created']}\nCancelled: {counts['canceled']}\nNet: {net:+d}")
    state.set("counts", {"created": 0, "canceled": 0})
    return counts

FAQ

Common questions

How does the digest differ from the Recurly dashboard?

The Recurly dashboard shows current totals and charts when you open it. This email arrives on its own each week with a short, fixed set of numbers, which suits people who need a quick read and do not log in to billing.

What is counted as a cancellation?

A subscription that Recurly reports as canceled, which means a customer has set it to end. It is counted when that notification arrives, not when the term finally expires, so the figure reflects decisions made during the week.

Can I get a breakdown by plan?

Yes. The counters can be kept per plan, so the email shows new and cancelled subscriptions for each tier. That reveals whether losses are concentrated in a cheap plan or in your premium one, which changes how you respond.

What permissions does it need?

private API key. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run each time it checks. Checks that find nothing new and stop right away aren't counted.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens