Automate Outreach
Stay on top of prospects, opportunities and tasks in Outreach without refreshing it all day. New prospects and opportunities can be announced to your team as they're created, and reps can get their overdue tasks before the day starts. Describe what you want to your AI assistant, check what it will do, and it keeps running in the background.
Try asking
Create a ClickRuntime automation: when a prospect is created in Outreach, post their name, company and owner to #sdr-team in Slack.
Paste it into your assistant. It tells you what it will send or change before it runs live.
Ideas
What you can automate in Outreach
Post new Outreach prospects to Slack
As soon as a prospect is created in Outreach, #sdr-team sees their name, company and owner.
See how it worksGet your overdue Outreach tasks each morning
Every weekday at 8am I get an email of my Outreach tasks that are due or overdue, grouped by type.
See how it worksAnnounce new Outreach opportunities in Slack
Whenever an opportunity is created in Outreach, the team hears about it in Slack straight away.
See how it works Your own logicAny other automation you can describe in words
Your own rules, schedule and AI steps with Outreach, plus any other app. Describe it and your assistant builds it.
See how to build your ownBuild your own
Build any Outreach automation you can describe
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
For example, ask your assistant
Every morning, find Outreach prospects who replied yesterday and have AI sort replies into interested, not now and unsubscribe.
When an Outreach prospect replies positively, create an opportunity in Salesforce.
When a HubSpot contact becomes a marketing qualified lead, add them to an Outreach sequence and post their name in Slack.
Beyond chat
Have Outreach work when you're not in the chat
Instant
Post new Outreach prospects to SlackThe moment it happens
On a schedule
Get your overdue Outreach tasks each morningOn a schedule
Instant
Announce new Outreach opportunities in SlackThe moment it happens
Setup
Connect Outreach
Outreach connects through an internal OAuth app that an Outreach org admin creates in the Outreach Developer Portal. Internal apps need no review from Outreach.
Outreach
Sales engagement
- As an Outreach org admin, open the Outreach Developer Portal, create an app and set its visibility to Internal.
- In the API access tab, add the redirect URI
https://clickruntime.com/oauth/callback. - Add the scopes your automations need, such as
prospects.all,accounts.all,sequences.all,sequenceStates.allandusers.read. - Release the internal version of the app.
- In the ClickRuntime dashboard, open Connections, choose Outreach and enter the app's client ID and client secret, then authorize it.
Good to know
Outreach limits that affect automations
- Calls run as the Outreach user who authorized the app, so automations see what that user can see.
- The rate limit is 10,000 requests per hour per user, which leaves plenty of room for alerts and daily reports.
- Access tokens last about two hours, and Outreach returns a refresh token with each one.
FAQ
Questions about automating Outreach
Why do I create my own Outreach app?
Whose access do automations use?
Are new-prospect alerts instant?
Will I have to reconnect every two hours?
Do I need AI for Outreach automations?
Is this a Outreach connector for ChatGPT or Claude?
Related pages
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