Frequently asked questions

Does ClickRuntime store my chat conversations?#

No. ClickRuntime receives only the tool calls the assistant makes, such as a draft automation, its schedule and its script, and returns results for them.

Does the AI run every time my automation runs?#

No. The assistant writes the script once, and runs execute that script directly. If you want AI inside the job, for example to summarize or classify text, the script can use ClickRuntime's built-in AI. It needs no API key and uses your workspace's monthly AI tokens, which every plan includes, including the free plan. You can also call another AI provider with your own key saved as a secret.

What counts as a run?#

One execution of an automation: a scheduled run, an incoming event that runs the script, or Run now. Successful and failed runs count. Runs that never start because monthly runs are used up don't run the script. A scheduled check that reports it found nothing new, sends nothing and finishes quickly isn't counted. It still shows in the run history, marked Nothing new · not counted.

What's the shortest schedule?#

Every 5 minutes. One-minute schedules aren't available.

Can I edit the script myself?#

The script is read-only in the ClickRuntime dashboard. Ask the assistant to change it; it applies the change after you allow it in your assistant.

Where does my code run?#

On ClickRuntime's servers. Each automation runs on its own, separate from other automations and workspaces, with a time limit, and can read only the secrets and connections it declares. Scripts can connect out only over HTTPS and can't start other processes. Besides the preinstalled packages, a script can declare other PyPI packages, which are installed when it deploys.

Can I use my own AI API key, such as OpenAI?#

Yes. Built-in AI is optional, and a script can call any AI provider with your own key:

1. Create an API key with the provider, for example in the OpenAI dashboard.
2. Save it as a secret on Connections & secrets in the ClickRuntime dashboard, for example as OPENAI_API_KEY. Never paste it into the chat.
3. Ask your assistant to use it, for example: "Summarize new support emails with OpenAI using my OPENAI_API_KEY secret."

The assistant declares the secret on the automation, and the script reads it while it runs with credentials.secret("OPENAI_API_KEY"). Calls made with your key are billed by that provider and don't use your workspace's AI tokens. The same works for Anthropic, Gemini, Mistral or any other provider with an API.

How do I delete my account?#

Go to Settings → Workspace and select Delete account. This also deletes workspaces where you're the only owner and cancels any paid plan. What you created in shared workspaces stays with the other members. If something goes wrong, email hello@clickruntime.com from the address on your account. See the privacy policy for what's deleted and when.