Every 30 minutes

Approve replies to your mentions by email

Each new mention gets a drafted reply in your inbox, posted only when you click to approve.

Runs: Every 30 minutes
Apps: X
AI: Yes, uses the built-in AI allowance
Access: tweet.read tweet.write users.read

Send this to your assistant

Create a ClickRuntime automation: every 30 minutes, for each new mention of my X account, draft a short reply and email it to me with a link that posts it.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

A brand or founder account on X gets mentions all day: a customer asking about a refund, a happy user, a journalist, a stranger with a hot take. Replying well to each one takes judgement and time, and replying badly in a hurry can start a pile-on. So mentions go unanswered for a day, or get a one-word reply that wastes the attention people gave you.

Every 30 minutes, new mentions are collected and ClickRuntime's built-in AI drafts a reply for each. You receive an email with the mention, the drafted reply and an approve link. Nothing is posted until you click, and the reply is then published from your account.

It suits people who want to keep a human decision on every public post but do not want to write each answer from scratch.

What you get out of it

Replies come faster
Mentions are turned into ready drafts within about half an hour, so the customer who tagged you gets an answer while their question still matters to them. Prompt answers often turn a frustrated customer into a loyal one.
Nothing goes public unreviewed
The approve link means a person reads every reply first. A tone-deaf draft is simply ignored, which protects your brand from an embarrassing public mistake. That final check is what makes AI drafting safe enough to use on a public account.
Less blank-page time
Editing a decent draft in ten seconds is far quicker than composing from nothing, which is what stops many people answering mentions at all. Many mentions go unanswered simply because starting a reply feels like work.
Consistent voice
Drafts follow the style guidance you give, so a team of three people replying from one account sound like the same brand rather than three personalities. Customers then get the same tone whoever happens to be on shift that day.
No missed mentions
Collecting mentions on a set interval and tracking the last one seen means a good question from a customer does not get lost in a noisy notifications tab. Every serious question reaches a person, even on days when the notifications tab is overwhelming.

How it works

What happens, step by step

Every 30 minutes, ClickRuntime checks X for new posts that mention your account.
AI writes a reply to each new mention.
Each draft is emailed to you with the original mention and a Post button.
When you click Post, the reply goes out from your X account. Nothing is posted without your click.

Before it runs live

Connect X

What you get

RunsEvery 30 minutes

Approve replies to your mentions by emailtoday, 9:00Succeeded

Email · Reply draft for a mentionMention: "@acmeapp does the free plan include CSV export?" Draft: "Yes, CSV export works on every plan, including free. Settings → Export." Post it →

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Change what the AI looks for, or how it writes the result
Add another app, for example also send it to Slack
Combine it with other X steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

ai_reply_drafts_for_mentions.pyexample

from clickruntime import on_trigger, report_fetched, state, notify, http, credentials, ai

@on_trigger
def run(event):
    auth = {"Authorization": "Bearer " + credentials.connection("x", "main")}
    me = http.get("https://api.x.com/2/users/me", headers=auth).json()["data"]["id"]
    params = {"max_results": 50}
    if state.get("since_id"):
        params["since_id"] = state.get("since_id")
    data = http.get(f"https://api.x.com/2/users/{me}/mentions", headers=auth, params=params).json()
    mentions = data.get("data", [])
    report_fetched(len(mentions))
    if not mentions:
        return {"summary": "No new mentions"}
    for t in mentions:
        reply = ai.generate(f"Draft a short, friendly reply (under 200 chars) to this mention:\n{t['text']}", max_output_tokens=80).text.strip()
        link = f"https://x.com/intent/post?in_reply_to={t['id']}&text={reply}"
        notify.email_me("Reply draft for a mention", f"Mention: {t['text']}\n\nDraft: {reply}\n\nPost it: {link}")
    state.set("since_id", data["meta"]["newest_id"])
    return {"drafted": len(mentions)}

FAQ

Common questions

Can the reply be edited before it is posted?

The email shows the draft and an approve link. If you want to change the wording, reply on X yourself or tell your AI assistant to have the draft sent back for editing. Approval posts the draft exactly as shown.

Does it reply to every mention, including trolls?

It drafts a reply for the mentions it collects, but you choose what to approve. For hostile accounts you can simply ignore the email. A filter can also be added to skip mentions that contain certain words or come from specific accounts.

Which X plan is required to read mentions and post?

Reading mentions and creating posts both go through the X API, and the access available depends on the API tier of your developer account. Check that your tier allows both before setting this up, as lower tiers have tight limits.

What permissions does it need?

tweet.read tweet.write users.read. Nothing else in your accounts is used.

Does it need AI?

Yes. It uses ClickRuntime's built-in AI, so you don't need an OpenAI or Anthropic key. Every plan includes a monthly AI allowance.

How many runs does it use?

One run each time it checks. Checks that find nothing new and stop right away aren't counted.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

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