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Every 10 minutes

Know when a cadence email gets a reply or bounces

I get a Slack message when a prospect replies to a cadence email or one of our emails bounces.

Runs
Every 10 minutes
Apps
Salesloft
AI
Not needed
Access
read emails

Send this to your assistant

Create a ClickRuntime automation: every 10 minutes, check Salesloft cadence emails and send me a Slack DM for each reply or bounce, with the person, subject and cadence name.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

An SDR running 150 prospects through a Salesloft cadence is judged on pipeline, but the two events that matter most are easy to miss: a prospect replying, and an email bouncing. A reply sits in the inbox while the SDR is on calls, and the prospect who wrote 'send me pricing' cools off by the afternoon. A bounce is worse in a quiet way, because the cadence keeps stepping toward an address that does not exist and the contact never gets reached at all.

Every ten minutes the automation lists Salesloft activities and emails updated since its last run, keeps only the ones marked as replied or bounced, and posts each to a chat channel. You see who answered or whose address failed, along with the cadence they were in. It does not need anyone to open Salesloft to find out. It is useful for SDR managers and for reps who live in chat during the day.

What you get out of it

  • Replies get answered while they are warm

    A prospect who replies is interested right now. Hearing about it within ten minutes lets the rep respond before the person moves to the next email, which is when most buying conversations are won or lost.

  • Bad addresses fixed before the cadence ends

    A bounce notice tells the rep to look for a corrected email or another contact at the company. Without it the whole twelve-step cadence runs against a dead address and the account is written off by mistake.

  • Managers see response patterns

    A channel full of reply alerts, or a suspicious number of bounces, shows quickly whether a new template or list is working. A batch of bounces from one import points to a list quality problem worth fixing today.

  • Fewer missed positive replies

    Reply notifications in Salesloft's own inbox are easy to overlook among other mail. A message in a team channel is visible to several people, so a rep's absence does not leave a hot reply unanswered.

  • Protects sender reputation

    Repeated sends to addresses that bounce hurt deliverability for the whole team. Spotting bounces early gives you the chance to remove those contacts before mailbox providers start treating the domain as careless.

How it works

What happens, step by step

  1. Every 10 minutes, ClickRuntime checks Salesloft for cadence emails that changed since its last check.

  2. It keeps only the emails that got a reply or bounced, and remembers when it last looked so nothing is posted twice.

  3. For each one it looks up the cadence name.

  4. It posts a message to #sales-replies in Slack saying whether it was a reply or a bounce, with the recipient, subject line and cadence.

Before it runs live

  • Connect Salesloft

What you get

RunsEvery 10 minutes
Know when a cadence email gets a reply or bouncestoday, 9:00Succeeded
Slack · #sales-repliesReply: jo@northwind.com on "Quick question about Q4 hiring" (Outbound – Ops leaders)

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Act only on the items that match your own rules, and skip the rest
  • Add an AI step, for example to summarize, sort or draft a reply
  • Add another app, for example also send it to Slack
  • Combine it with other Salesloft steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
cadence_reply_bounce_alert.pyexample
from datetime import datetime, timezone
from clickruntime import on_trigger, state_initializer, credentials, notify, http, state, report_fetched

API = "https://api.salesloft.com/v2"

@state_initializer
def init():
    state.set("since", datetime.now(timezone.utc).isoformat())

@on_trigger
def run(event):
    headers = {"Authorization": f"Bearer {credentials.connection('salesloft', 'work')}"}
    since = state.get("since")
    now = datetime.now(timezone.utc).isoformat()
    emails = http.get(f"{API}/activities/emails", headers=headers,
                      params={"updated_at[gt]": since, "per_page": 100}).json()["data"]
    hits = [e for e in emails if e.get("status") == "bounced" or (e.get("counts") or {}).get("replies")]
    report_fetched(len(hits))
    if not hits:
        return {"alerts": 0}
    for e in hits:
        cadence_id = (e.get("cadence") or {}).get("id")
        cadence = http.get(f"{API}/cadences/{cadence_id}", headers=headers).json()["data"]["name"] if cadence_id else "no cadence"
        kind = "Bounce" if e.get("status") == "bounced" else "Reply"
        notify.slack(f"{kind}: {e['recipient_email_address']} on \"{e['subject']}\" ({cadence})",
                     channel="#sales-replies")
    state.set("since", now)
    return {"alerts": len(hits)}

FAQ

Common questions

What exactly counts as a reply in this alert?
An email activity that Salesloft has marked as replied. Out-of-office responses may be classified differently depending on your Salesloft settings, so a few auto-replies could still appear. The alert shows the person and cadence so you can judge quickly.
Does it alert on soft bounces and hard bounces equally?
It alerts on emails Salesloft flags as bounced, which covers the bounce status it reports. Salesloft does not always distinguish temporary from permanent failures in the same field, so treat each alert as a prompt to check the address.
Can I see alerts only for one cadence or one rep?
Yes. The filter step can limit alerts to a particular cadence, team or user. That is handy if a manager only wants to watch a new outbound campaign, or if each SDR wants a channel that shows only their own prospects.
What permissions does it need?
read emails. Nothing else in your accounts is used.
Does it need AI?
No. It runs without AI, so it doesn't use your plan's AI allowance.
How many runs does it use?
One run each time it checks. Checks that find nothing new and stop right away aren't counted.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

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