Get a daily summary of your Crisp chats

import base64
from datetime import date, datetime
from clickruntime import on_trigger, credentials, http, notify, ai

WEBSITE_ID = "8c842203-7ed8-4e29-a608-7cf78a7d2fcc"
API = f"https://api.crisp.chat/v1/website/{WEBSITE_ID}"

@on_trigger
def run(event):
    auth = base64.b64encode(f"{credentials.secret('CRISP_IDENTIFIER')}:{credentials.secret('CRISP_KEY')}".encode()).decode()
    headers = {"Authorization": f"Basic {auth}", "X-Crisp-Tier": "plugin"}
    convs = [c for c in http.get(f"{API}/conversations/1", headers=headers).json()["data"]
             if datetime.fromtimestamp(c["updated_at"] / 1000).date() == date.today()]
    chats, open_ones = [], []
    for c in convs[:30]:
        msgs = http.get(f"{API}/conversation/{c['session_id']}/messages", headers=headers).json()["data"]
        text = " | ".join(f"{m['from']}: {m['content']}" for m in msgs if isinstance(m["content"], str))
        chats.append(f"- {c['meta'].get('email', 'visitor')}: {text[:600]}")
        if c["state"] != "resolved":
            open_ones.append(f"{c['meta'].get('email', 'visitor')}: {c.get('last_message', '')[:120]}")
    if not chats:
        return {"chats": 0}
    summary = ai.generate("\n".join(chats), system="Summarise today's support chats in 3-6 short bullets.",
                          max_output_tokens=300).text
    notify.email_me(f"Crisp today: {len(convs)} chats", f"{summary}\n\nStill unresolved:\n" + ("\n".join(open_ones) or "none"))
    return {"chats": len(convs), "unresolved": len(open_ones)}