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Daily or weekly

Turn feedback in a sheet into a Google Doc report

Each week, new feedback rows in your sheet are grouped into themes by AI and written up as a report in a Google Doc, with the link emailed to you.

Runs
Daily or weekly
Apps
Google Docs, Google Sheets
AI
Yes, uses the built-in AI allowance
Access
Sheet read; Docs create

Send this to your assistant

Create a ClickRuntime automation: every Monday, analyse the new feedback rows in my Feedback sheet and write a report with themes, sentiment and quotes into a Google Doc. Email me the link.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

An events team runs a workshop series and collects feedback through a form that lands in a Google Sheet. After each event there are a hundred rows of free text. Reading them all, pulling out themes and picking quotes for the organiser takes an afternoon, so it often waits until the next event is already being planned.

This automation reads only the rows added since the last report, has AI sort the comments into themes with sentiment and representative quotes, and writes it up as a Google Doc. You get an email with the link, ready to share with speakers, sponsors or the team.

What you get out of it

  • Feedback acted on while it is fresh

    A report arrives each week instead of whenever someone finds the time. Fixes for the venue, the agenda or the speakers can go into the next event.

  • Themes, not just a pile of comments

    Comments are grouped into a few clear themes, each with a sense of how many people raised it. That makes it easy to see what matters most.

  • Real quotes, ready to share

    Each theme comes with a couple of quotes taken from the rows. They are useful for sponsor recaps, speaker thank-yous and marketing.

  • A document people already know how to use

    The report is a normal Google Doc, so colleagues can comment, edit and share it. Nothing new to learn or log into.

  • Only new feedback each time

    Rows already covered in an earlier report are not analysed again. Each report covers just the period since the last one.

How it works

What happens, step by step

  1. Every Monday, ClickRuntime reads your Feedback sheet and picks up only the rows added since the last report.

  2. AI groups the comments into themes, notes whether each is positive or negative and picks quotes.

  3. A new Google Doc is created with the summary, themes, quotes and suggested actions.

  4. You get an email with the link to the report.

Before it runs live

  • Connect Google Docs
  • Connect your Google Sheets account and pick the spreadsheets it may use

What you get

RunsDaily or weekly
Turn feedback in a sheet into a Google Doc reporttoday, 9:00Succeeded
Email · Feedback reportFeedback report: 84 new responses. Top theme: sessions ran over time (negative, 23 mentions).

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Run it at a different time, more or less often, or only on weekdays
  • Change what the AI looks for, or how it writes the result
  • Add another app, for example also send it to Slack
  • Combine it with other Google Docs and Google Sheets steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
feedback_analysis_report_in_docs.pyexample
from datetime import date
from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_trigger, credentials, state, ai, notify, report_fetched

SHEET_ID = "your-spreadsheet-id"

@on_trigger
def run(event):
    creds = Credentials(credentials.connection("google", "work"))
    rows = build("sheets", "v4", credentials=creds, cache_discovery=False).spreadsheets().values().get(
        spreadsheetId=SHEET_ID, range="Feedback!A2:C").execute().get("values", [])
    done = state.get("rows_done") or 0
    new = [r[-1] for r in rows[done:] if r]
    report_fetched(len(new))
    if not new:
        return {"new": 0}
    try:
        text = ai.generate("Feedback comments:\n" + "\n".join(f"- {c[:400]}" for c in new[:300]),
                           system="Write a feedback report: summary, 4-6 themes with sentiment and 2 quotes each, then suggested actions. Plain text.",
                           max_output_tokens=1500).text
    except ai.AIError as e:
        notify.email_me("Feedback report not written", f"{len(new)} new rows; AI was unavailable ({e}).")
        return {"new": len(new), "report": False}
    docs = build("docs", "v1", credentials=creds, cache_discovery=False)
    doc = docs.documents().create(body={"title": f"Feedback report {date.today()}"}).execute()
    docs.documents().batchUpdate(documentId=doc["documentId"], body={"requests": [{"insertText": {"location": {"index": 1}, "text": text}}]}).execute()
    state.set("rows_done", len(rows))
    url = f"https://docs.google.com/document/d/{doc['documentId']}/edit"
    notify.email_me(f"Feedback report: {len(new)} new responses", url)
    return {"new": len(new), "doc": doc["documentId"]}

FAQ

Common questions

What does the sheet need to look like?
One row per response, with the free-text comments in one column. Rating or event columns are included in the report if you point the script at them.
Can it make one report per event instead of per week?
Yes. Run it on demand after each event, or filter rows by an event column so each report covers a single event.
How long is the report?
Usually one or two pages: a short summary, four to six themes with sentiment and quotes, and a list of suggested actions.
What permissions does it need?
Sheet read; Docs create. Nothing else in your accounts is used.
Does it need AI?
Yes. It uses ClickRuntime's built-in AI, so you don't need an OpenAI or Anthropic key. Every plan includes a monthly AI allowance.
How many runs does it use?
One run each time it runs (daily or weekly). Checks that find nothing to do and stop right away aren't counted.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Set up “Turn feedback in a sheet into a Google Doc report” from your assistant

Copy the prompt above, or connect your assistant first. Free plan, no credit card.