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Daily

Turn event feedback into a report doc and Slack highlights

Feedback responses are analysed into a Google Doc report, and the top three insights are posted to your Slack channel.

Runs
Daily
Apps
Google Docs, Slack
AI
Yes, uses the built-in AI allowance
Access
service account; chat:write

Send this to your assistant

Create a ClickRuntime automation: every day after my event, analyse the new feedback responses with AI, write a report Google Doc and post the top 3 insights to #events in Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

An events team runs monthly workshops and collects feedback through a form. The responses sit in a spreadsheet nobody has time to read closely, so the same complaints about room temperature and session length come back event after event.

A written report with themes and quotes, plus three highlights in Slack, puts the feedback in front of the people who plan the next event. Changes get made while the comments are still fresh.

What you get out of it

  • Feedback that gets read

    Three insights in the team channel are hard to ignore. A full report is there for anyone who wants detail.

  • Themes, not a wall of comments

    Responses are grouped into what people liked and what to fix. Planning discussions start from clear points.

  • A record for every event

    Each report is a dated doc. Comparing this month with last shows whether changes worked.

  • Faster turnaround

    The report is ready the day after the event. Speakers and sponsors can get their feedback while they still remember the session.

How it works

What happens, step by step

  1. Every day, ClickRuntime reads the feedback responses added since the last report.

  2. If there are none, it stops without posting anything.

  3. AI groups the comments into themes and writes a short report with suggestions.

  4. The report is saved as a new Google Doc and the top three insights are posted to your Slack channel with a link.

Before it runs live

  • Connect Google Docs
  • Connect Slack, then invite the app to the channel (type /invite @ClickRuntime there)

What you get

RunsDaily
Turn event feedback into a report doc and Slack highlightstoday, 9:00Succeeded
Slack · #eventsFeedback from 64 responses: 1) Hands-on Contoso demo rated best session 2) Afternoon block too long 3) Room was cold

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Run it at a different time, more or less often, or only on weekdays
  • Change what the AI looks for, or how it writes the result
  • Add another app, for example also send it to Google Sheets
  • Combine it with other Google Docs and Slack steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
feedback_analysis_report_in_docs_with_slack_summary.pyexample
from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_trigger, credentials, state, ai, notify

SHEET_ID = "your-responses-sheet-id"

@on_trigger
def run(event):
    creds = Credentials(credentials.connection("google", "work"))
    rows = build("sheets", "v4", credentials=creds, cache_discovery=False).spreadsheets().values().get(
        spreadsheetId=SHEET_ID, range="Form Responses 1!A2:Z").execute().get("values", [])
    done = state.get("done") or 0
    new = rows[done:]
    if not new:
        return {"responses": 0}
    lines = "\n".join(" | ".join(r[1:])[:400] for r in new[:300])
    report = ai.generate(f"Analyse this event feedback. Write a report with themes, what worked, what to fix and quotes without names:\n{lines}", max_output_tokens=1500).text
    top = ai.generate(f"Give the 3 most important insights from this report as 3 short bullet lines:\n{report}", max_output_tokens=150).text
    docs = build("docs", "v1", credentials=creds, cache_discovery=False).documents()
    doc = docs.create(body={"title": "Event feedback report"}).execute()
    docs.batchUpdate(documentId=doc["documentId"], body={"requests": [{"insertText": {"location": {"index": 1}, "text": report}}]}).execute()
    notify.slack(f"Feedback from {len(new)} responses:\n{top}\nhttps://docs.google.com/document/d/{doc['documentId']}", channel="#events")
    state.set("done", len(rows))
    return {"responses": len(new)}

FAQ

Common questions

Where do the feedback responses come from?
From the spreadsheet your feedback form writes to, such as the responses sheet of a Google Form. Any sheet with one response per row works.
Are individual responses quoted in Slack?
The Slack message carries short insights, not full responses. Representative quotes go in the report doc, without names.
Can I run it only after specific events?
Yes. It only reports on responses added since the last report, so on days without new feedback nothing is posted.
What permissions does it need?
service account; chat:write. Nothing else in your accounts is used.
Does it need AI?
Yes. It uses ClickRuntime's built-in AI, so you don't need an OpenAI or Anthropic key. Every plan includes a monthly AI allowance.
How many runs does it use?
One run each time it runs (daily). Checks that find nothing to do and stop right away aren't counted.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Set up “Turn event feedback into a report doc and Slack highlights” from your assistant

Copy the prompt above, or connect your assistant first. Free plan, no credit card.