The moment it happens
Save form submissions to Airtable and send a confirmation email
Every form submission becomes an Airtable record, and the person gets a confirmation email from your own Gmail address.
- Runs
- The moment it happens
- Apps
- Airtable, Gmail
- AI
- Not needed
- Access
- Airtable write; Gmail gmail.send
Send this to your assistant
Create a ClickRuntime automation: when my form is submitted, add the answers to my Airtable 'Enquiries' table and send the person a confirmation email from my Gmail.
First time? Adding ClickRuntime to your assistant takes about two minutes.
Why use it
Why teams use this automation
A yoga studio takes class enquiries and workshop sign-ups through a form on its website. Submissions arrive as notification emails, someone copies them into Airtable by hand, and the person who signed up hears nothing until a teacher finds time to reply. Some never hear back at all.
Saving each submission straight to Airtable and replying immediately from your own address means every person knows their message arrived and every enquiry is in one list. Studios, small agencies and event organisers use it to look organised from the first contact.
What you get out of it
Every submission is recorded
Answers go straight into Airtable, so there is no copying and nothing gets lost in an inbox.
People hear back straight away
A confirmation within seconds reassures the person that their message arrived and tells them what happens next.
Replies come from your real address
Sending from your own Gmail means replies to the confirmation reach you, not a no-reply mailbox.
One list to follow up from
With every enquiry in Airtable, you can sort by date, assign follow-ups and see which ones still need a reply.
How it works
What happens, step by step
ClickRuntime starts as soon as someone submits your form.
It ignores a submission it has already handled, so retries do not create duplicates.
The answers are added as a new record in your Airtable table.
A confirmation email is sent to the person from your Gmail address.
Before it runs live
- Connect Airtable
- Connect Google through your own Google app (a one-time, 10-minute setup), so it works with your own Gmail
- Paste your automation's link into the other app's webhook settings
What you get
Build your own
Need it to work differently?
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
Changes you can ask for
- Act only on the items that match your own rules, and skip the rest
- Add an AI step, for example to summarize, sort or draft a reply
- Add another app, for example also send it to Slack
- Combine it with other Airtable and Gmail steps into one automation
Under the hood
The code that runs this automation
import base64
from email.mime.text import MIMEText
from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_event, credentials, http, state
BASE, TABLE = "appXXXXXXXX", "Enquiries"
@on_event
def handle(event):
if state.get(f"done:{event.event_id}"):
return {"skipped": "duplicate"}
form = event.json or {}
http.post(f"https://api.airtable.com/v0/{BASE}/{TABLE}", headers={"Authorization": f"Bearer {credentials.secret('AIRTABLE_API_KEY')}"},
json={"fields": {"Name": form.get("name"), "Email": form.get("email"), "Message": form.get("message"), "Received": event.received_at}})
msg = MIMEText(f"Hi {form.get('name', 'there')},\n\nThanks for getting in touch. We have your message and will reply within one working day.")
msg["To"], msg["Subject"] = form["email"], "We received your message"
gmail = build("gmail", "v1", credentials=Credentials(credentials.connection("google", "work")), cache_discovery=False)
gmail.users().messages().send(userId="me", body={"raw": base64.urlsafe_b64encode(msg.as_bytes()).decode()}).execute()
state.set(f"done:{event.event_id}", True)
return {"saved": True}FAQ
Common questions
Which form tools does it work with?
Can I write my own confirmation message?
What if the same form is sent twice?
What permissions does it need?
Does it need AI?
How many runs does it use?
Can I change how it works?
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