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The moment it happens

Get pinged about big orders

Every order over your threshold shows up in Slack the moment it's placed.

Runs
The moment it happens
Apps
Shopify
AI
Not needed
Access
read_orders

Send this to your assistant

Create a ClickRuntime automation: when a new Shopify order over $200 comes in, post the customer, total and items to #sales in Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

Most Shopify orders are routine. A few are not: a $1,400 wholesale-sized cart, a first-time buyer ordering five of the most expensive item, or a regular customer finally trying your premium line. These deserve a human look. Without an alert they ship with everything else, so the fraud check never happens, the founder never sends a thank-you, and a fragile item goes out in a standard mailer. The first sign anything was unusual is often a chargeback weeks later.

The moment Shopify reports a new order, ClickRuntime verifies the webhook signature, compares the order total against your threshold, and posts to your Slack channel only when the total is over it. The message carries the order number, amount, customer name and a link to the order in Shopify, so the person who sees it can act without searching.

The threshold is yours to set. Stores with a $60 average order might pick $250, while a furniture seller might use $2,000.

What you get out of it

  • Fraud review happens before shipping

    A large order from a new customer with a mismatched billing address is exactly what chargebacks are made of. Seeing it in Slack within moments leaves time to hold fulfillment and verify before the goods leave.

  • Premium customers get a real thank-you

    A short personal note to someone who just spent several times your average order is cheap and memorable. It only happens if someone knows about the order while the customer is still thinking about it.

  • Special packing is planned in time

    Expensive or fragile orders need sturdier boxes, insurance or signature on delivery. A prompt alert gives the packing team notice before the order lands in a generic pick list, and time to buy the right box.

  • The whole team sees the wins

    A big order posted in a channel gives sales, support and the founder a small shared moment, and shows which products, ads or campaigns are bringing in larger baskets over time.

  • Inventory shortfalls surface early

    A single order for twenty units can drain stock for the week. When the alert appears, you can check the shelf and reorder immediately instead of discovering the gap on the next oversell.

How it works

What happens, step by step

  1. The moment an order is placed in your Shopify store, ClickRuntime is told about it.

  2. It checks the message really came from Shopify.

  3. If the order total is above your threshold, it posts the order number, total, customer and items to your Slack channel.

Before it runs live

  • Connect Shopify
  • Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens
Get pinged about big ordersjust nowSucceeded
Slack · #salesBig order #1057: 486.00 USD from Dana Ruiz 2× Espresso Grinder, 1× Pour-Over Kit

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Act only on the items that match your own rules, and skip the rest
  • Add an AI step, for example to summarize, sort or draft a reply
  • Add another app, for example also send it to Slack
  • Combine it with other Shopify steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
high_value_order_alert.pyexample
from clickruntime import on_event, credentials, notify, verify

MIN_TOTAL = 200

@on_event
def handle(event):
    if not verify.shopify(event.body, event.header("X-Shopify-Hmac-Sha256"), credentials.secret("SHOPIFY_WEBHOOK_SECRET")):
        return {"ignored": "bad signature"}
    order = event.json
    total = float(order["total_price"])
    if total < MIN_TOTAL:
        return {"posted": False}
    customer = order.get("customer") or {}
    items = ", ".join(f"{li['quantity']}× {li['title']}" for li in order["line_items"])
    notify.slack(f"Big order {order['name']}: {total:,.2f} {order['currency']} from "
                 f"{customer.get('first_name', '')} {customer.get('last_name', '')}\n{items}", channel="#sales")
    return {"posted": True, "total": total}

FAQ

Common questions

Is the order total before or after discounts?
The check uses the total Shopify records on the order, which is the amount the customer actually pays including discounts, shipping and taxes. If you would rather compare the subtotal before shipping, that can be specified when you set up the rule with your AI assistant.
What does the Slack message include?
It posts the order number, total with currency, customer name and a direct link to the order in the Shopify admin. That is enough to decide whether to review for fraud or alert the packing team without opening a spreadsheet or hunting through orders.
How do I know the webhook really came from Shopify?
Shopify signs every webhook with an HMAC using your app secret. ClickRuntime checks that signature before doing anything else and ignores requests that fail it, so a forged request cannot trigger false Slack alerts or reveal anything about your store.
What permissions does it need?
read_orders. Nothing else in your accounts is used.
Does it need AI?
No. It runs without AI, so it doesn't use your plan's AI allowance.
How many runs does it use?
One run for each event the app sends.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Set up “Get pinged about big orders” from your assistant

Copy the prompt above, or connect your assistant first. Free plan, no credit card.