Daily

List monday.com mentions you haven't answered

Each morning you see the updates that @mention you where you still haven't replied.

Runs: Daily
Apps: monday.com
AI: Not needed
Access: read

Send this to your assistant

Create a ClickRuntime automation: each morning at 8:30, email me monday.com updates from the last 3 days that @mention me and that I haven't replied to yet.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

Being @mentioned on monday.com is easy to miss. A colleague asks for a decision in an update, the notification sits among forty others, and a day later you cannot remember whether you answered. Teammates wait without saying so, a client-facing item stalls on a question, and the person who asked eventually follows up in chat, which is slower and less tidy than a reply in the thread. Over a week that adds up to a dozen small questions left hanging.

Every day ClickRuntime reads recent updates on your boards, finds the ones that mention you, checks whether you posted a reply after them, and emails you the list of conversations still waiting on you. Each line has the item name, who asked, and a link back to the update.

It works well for managers and account owners who are tagged all day.

What you get out of it

Questions to you stop going unanswered
A colleague who tagged you on Monday gets a response on Tuesday because the item is on your list. That small reliability keeps work from stalling on one person's inbox.
A short list instead of an inbox sweep
Rather than clicking through the notification bell, you read one email of open mentions. You can clear ten of them in the time it takes to find two in the activity feed.
Replies are detected automatically
Once you answer in the thread, the mention drops off the next day's email. The list never nags about conversations you already handled, so you keep trusting it. The list is rebuilt each day from the actual thread, so a reply you posted from your phone counts as well.
Clients wait less
On boards shared with customers, a mention is often a question from them. Surfacing it daily means external requests are answered within a day instead of whenever someone scrolls to it.
Fewer side conversations in chat
When people see replies appear on the board, they stop pinging in chat to ask if you saw it. The record of the decision stays in the item where the next person will look.

How it works

What happens, step by step

Every day, ClickRuntime looks through recent updates and replies on your monday.com boards.
It finds the ones where someone mentioned you and you haven't replied yet.
You get one email listing who mentioned you, on which item, what they said and a link to reply.

Before it runs live

Connect monday.com

What you get

RunsDaily

List monday.com mentions you haven't answeredtoday, 9:00Succeeded

Email · 2 monday.com mentions waiting on youSam on Acme onboarding: "@you can you confirm the kickoff date?" https://northwind.monday.com/boards/1234567890/pulses/9876543210

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Run it at a different time, more or less often, or only on weekdays
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other monday.com steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

mentions_i_owe_a_reply_to.pyexample

from datetime import datetime, timedelta, timezone
from clickruntime import on_trigger, notify, http, credentials

QUERY = """{ me { id } updates(limit: 200) {
  id body text_body created_at creator { name } item { name url } replies { creator_id } } }"""

@on_trigger
def run(event):
    data = http.post("https://api.monday.com/v2", headers={"Authorization": credentials.secret("MONDAY_API_TOKEN"), "API-Version": "2024-10"},
                     json={"query": QUERY}).json()["data"]
    me = str(data["me"]["id"])
    since = (datetime.now(timezone.utc) - timedelta(days=3)).isoformat()
    owed = []
    for u in data["updates"]:
        mentioned = f'data-mention-id="{me}"' in u["body"]
        replied = any(str(r["creator_id"]) == me for r in u["replies"])
        if u["created_at"] >= since and mentioned and not replied and u.get("item"):
            owed.append(f"{u['creator']['name']} on {u['item']['name']}: {u['text_body'][:200]}\n{u['item']['url']}")
    if owed:
        notify.email_me(f"{len(owed)} monday.com mentions waiting on you", "\n\n".join(owed))
    return {"owed": len(owed)}

FAQ

Common questions

Does it see mentions in replies as well as updates?

It reads recent updates and the replies under them, so a mention inside a reply counts too. Your own reply anywhere after the mention in that thread marks it as answered. Replies nested several levels deep are read as well, not just top-level updates.

How far back does it look?

By default it covers the last few days, which you can widen to a week or more. Items older than the window are not included, so you decide how long an unanswered mention should keep appearing.

Whose mentions does it track?

It tracks the monday.com user whose API token you provide, which is normally you. To track a teammate as well, set up a second run with their user ID, since a token only reveals what its owner can see.

What permissions does it need?

read. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run each time it runs (daily). Checks that find nothing to do and stop right away aren't counted.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

On a schedule