The moment it happens

See Box file comments in Slack as they're posted

Comments on files in your folder reach your channel straight away, with the text and a link to the file.

Runs: The moment it happens
Apps: Box
AI: Not needed
Access: read

Send this to your assistant

Create a ClickRuntime automation: when anyone comments on a file in my Box folder 'Proposals', post the comment and a link to the file in #proposals on Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

Reviews in Box happen through comments. A lawyer leaves a comment on a contract draft, a client replies on a design file, a manager asks a question on a spreadsheet. Box does send notifications, but they depend on each person's settings, and they often land in an overflowing inbox. A question asked on Tuesday can stay unanswered until Friday, which stalls the approval it was meant to speed up.

When someone comments on a file, Box sends an event and ClickRuntime posts the comment text and a link to the file in your channel straight away. You do not have to watch the file or enable personal notifications, and the whole team that shares the channel sees feedback arrive as it happens.

It is useful for review-heavy work like contracts, creative approvals and audit files, where a waiting comment holds up the next step.

What you get out of it

Feedback gets answered the same day
A comment shows up in the channel as it is made, so the person who can reply sees it quickly. Approvals that used to take a week of back-and-forth finish in a couple of days.
Clients are not left hanging
When an outside reviewer comments on a shared file, a fast response signals professionalism. It also prevents the follow-up email asking whether anyone saw their note. Replying within hours shows reviewers that their input is being taken seriously.
The comment text is in front of you
Because the message includes what was written, a quick question can sometimes be answered right in the channel. Opening the file is only needed when the discussion needs context. Short questions are often answerable without leaving Slack, which keeps momentum up.
Teams share responsibility
A channel post can be picked up by whoever is free, instead of relying on the one person whose Box notification settings happen to work. Coverage improves during vacations and busy days.
A trail of review activity
The channel keeps a dated record of what was said about each file. When someone asks later why a clause changed, the thread gives a starting point. This can settle disagreements about who said what and when.

How it works

What happens, step by step

When someone comments on a file in Box, Box tells ClickRuntime straight away.
The automation picks out the comment, who wrote it and which file it is on.
It posts them to your Slack channel with a link to the file.

Before it runs live

Connect Box
Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens

See Box file comments in Slack as they're postedjust nowSucceeded

Slack · #proposalsPriya commented: "Can we drop the setup fee for Northwind?" https://app.box.com/file/1234567890

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Box steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

new_comment_alert.pyexample

from clickruntime import on_event, notify

@on_event
def handle(event):
    body = event.json or {}
    if body.get("trigger") != "COMMENT.CREATED":
        return {"posted": False}
    comment = body["source"]
    item = comment["item"]
    notify.slack(f"{body['created_by']['name']} commented: \"{comment['message']}\"\nhttps://app.box.com/file/{item['id']}", channel="#proposals")
    return {"posted": True}

FAQ

Common questions

Does it include replies to comments or only new comments?

It reacts to the comment events Box sends and posts the text it receives. Whether replies are treated as separate comment events depends on Box, so test it on a sample file. Anything delivered as a new comment event is posted.

Can I limit it to files in one folder?

Yes. The Box webhook can be attached to a specific folder or file, so only comments there trigger a post. That keeps a channel about contracts free of comments from unrelated areas. Anything you tell your AI assistant is shown to you before it runs.

Will it post comments from me as well?

By default it posts every comment it receives, including your own. Since the event includes who made the comment, a condition to skip your own name can be added. Ask your AI assistant to filter by author and approve the update.

What permissions does it need?

read. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run for each event the app sends.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens