The moment it happens

Get notified about new Intercom users

Each new sign-up shows up in Slack with their name, email and company.

Runs: The moment it happens
Apps: Intercom
AI: Not needed
Access: read contacts

Send this to your assistant

Create a ClickRuntime automation: when a new user is created in Intercom, post their name, email and company to #signups in Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

A growth team spends money on ads and content to bring in signups, and then has no live view of whether they are working. A new user signs up at 11 a.m. from a webinar landing page, and the team only learns about it when they review the weekly numbers. The chance to say hello, offer a demo or ask what they are looking for is gone, and the early excitement that makes a person responsive has faded.

When someone signs up as a user or becomes a lead in Intercom, ClickRuntime receives the event right away and posts it. You see the person's name and where they came from as the signups arrive.

Early-stage startups and small sales teams who like to know each signup personally are the usual users.

What you get out of it

Founders stay close to early customers
In the first months, every signup is valuable and worth a personal welcome. Seeing each one as it arrives lets a founder write a note that people remember. A short, human message within the first hour often decides whether the person comes back to the product tomorrow.
Campaign results are visible live
A webinar, a newsletter or a product launch produces signups within hours. Watching them appear in a channel shows whether it is working while you can still adjust the message or the ad spend.
Warm leads are contacted while engaged
People who just signed up are paying attention to your product. A prompt, relevant message from someone on your team is far more likely to get a reply than one sent a week later.
The whole team shares the wins
A channel of new signups is motivating. Sales, support and marketing all see growth happening, which builds a shared sense of what works and keeps the team connected to the customers.
Odd signups are spotted quickly
If a flood of fake signups arrives or a competitor signs up repeatedly, it shows in the feed. You can react immediately by tightening a form or blocking a source.

How it works

What happens, step by step

When a new user signs up in Intercom, ClickRuntime picks it up straight away.
It reads their name, email and company from the new contact.
A message goes to your #signups Slack channel with those details, so sales can reach out while interest is fresh.

Before it runs live

Connect Intercom
Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens

Get notified about new Intercom usersjust nowSucceeded

Slack · #signupsNew user: Dana Ortiz · dana@northwind.example · Northwind

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Intercom steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

new_user_lead_notification.pyexample

from clickruntime import on_event, notify

@on_event
def handle(event):
    body = event.json or {}
    if body.get("topic") != "contact.user.created":
        return {"posted": False}
    c = body["data"]["item"]
    companies = (c.get("companies") or {}).get("data") or []
    company = companies[0].get("name", "") if companies else ""
    notify.slack(f"New user: {c.get('name') or '(no name)'} · {c.get('email')} · {company or 'no company'}", channel="#signups")
    return {"posted": True}

FAQ

Common questions

Does it fire for leads, users, or both?

In Intercom, a lead is a visitor who has shown interest but has not been identified in your product, while a user is someone who signed up. The alert fires for either kind when the contact is created, and it says which.

Can I restrict it to signups from a particular source?

Yes. If Intercom records the source or a custom attribute, you can ask for alerts only from certain campaigns, pages or countries. This keeps the channel useful when your total signups are too numerous to read individually.

Will test signups from my own team appear?

They will if they create contacts in the same workspace, since the event looks the same. You can ask for contacts with your company email domain to be skipped so internal tests do not clutter the feed.

What permissions does it need?

read contacts. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run for each event the app sends.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens