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Daily

List paid Etsy orders that still need shipping

Each morning you get the paid, unshipped orders sorted oldest first with how many days each has waited.

Runs
Daily
Apps
Etsy
AI
Not needed
Access
transactions_r

Send this to your assistant

Create a ClickRuntime automation: every morning at 7:30, email me Etsy orders that are paid but not shipped, oldest first, with the buyer, items and days since purchase.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

Etsy tracks how quickly you dispatch against the processing time on each listing, and late shipments feed into Star Seller status, search ranking and the dreaded 'where is my order' message. In a busy week a paid receipt from Tuesday gets buried under newer ones, especially when you work from the Orders page sorted by newest. Nobody notices until the buyer writes in on Saturday.

Each morning, ClickRuntime pulls your Etsy receipts that are paid but not yet marked shipped, works out how many days each has been waiting, and emails the list with the oldest first. The top of the email is the order most at risk of missing its promised date.

It is most useful for sellers who make to order, where production time varies, and for shops where a partner or family member packs boxes and tracking numbers get entered late.

What you get out of it

  • Hit your processing-time promise

    The list shows days waiting next to each order, so anything approaching your stated processing time stands out. Shipping it first protects the on-time dispatch rate that Etsy measures against you. Late packages are the most common cause of angry messages.

  • Keep Star Seller status in reach

    Star Seller depends partly on on-time shipping and tracking uploads. A daily oldest-first list means one forgotten box does not drop you below the threshold for the quarter. One quiet quarter can change a shop's standing.

  • Avoid refund requests and disputes

    Buyers who wait with no update ask for refunds or open cases. Clearing the oldest paid orders each morning removes the main reason for those messages, along with the fees and lost goodwill that follow.

  • Start the day with a pick list

    The email doubles as a packing plan: buyer, items, age. You can print it, work from the top, and know that when it is empty nothing paid is waiting. It also helps whoever packs on busy mornings.

  • Catch orders marked wrong

    If a receipt shows paid but a parcel already left, the entry flags a missing 'mark as shipped' step. Fixing it keeps tracking visible to the buyer and stops the order from reappearing.

How it works

What happens, step by step

  1. Once a day, ClickRuntime looks for Etsy orders that are paid but not yet shipped.

  2. It works out how many days each one has been waiting.

  3. You get an email listing them oldest first, with the buyer, the wait and the items.

Before it runs live

  • Connect Etsy

What you get

RunsDaily
List paid Etsy orders that still need shippingtoday, 9:00Succeeded
Email · Orders to ship- Dana Fox, 3 days: 1× Walnut ring dish - Lee Park, 1 day: 2× Brass keyring

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Run it at a different time, more or less often, or only on weekdays
  • Add an AI step, for example to summarize, sort or draft a reply
  • Add another app, for example also send it to Slack
  • Combine it with other Etsy steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
orders_still_to_ship_reminder.pyexample
import time
from clickruntime import on_trigger, credentials, http, notify

SHOP_ID = "12345678"

@on_trigger
def run(event):
    resp = http.get(f"https://openapi.etsy.com/v3/application/shops/{SHOP_ID}/receipts",
                    params={"was_paid": "true", "was_shipped": "false", "sort_on": "created",
                            "sort_order": "asc", "limit": 100},
                    headers={"x-api-key": credentials.secret("ETSY_API_KEY"),
                             "Authorization": f"Bearer {credentials.connection('etsy', 'shop')}"})
    resp.raise_for_status()
    receipts = resp.json()["results"]
    if not receipts:
        return {"to_ship": 0}
    lines = []
    for r in receipts:
        days = int((time.time() - r["create_timestamp"]) // 86400)
        items = ", ".join(f"{t['quantity']}× {t['title']}" for t in r["transactions"])
        lines.append(f"- {r['name']}, {days} days: {items}")
    notify.email_me(f"{len(receipts)} Etsy orders to ship", "\n".join(lines))
    return {"to_ship": len(receipts)}

FAQ

Common questions

How does it decide an order is unshipped?
It asks Etsy for receipts where payment is complete and the shipped flag is false. An order disappears from the list once you mark it as shipped in Etsy or upload tracking through the shop manager. The check runs fresh every morning, so nothing is cached from the day before.
Will digital downloads show up in the list?
Digital listings do not need shipping, so they should not appear as unshipped. If one does show, it can be excluded by filtering on the item type, which you can request from your AI assistant.
Can I get the reminder only when something is overdue?
Yes. Instead of a daily list, the email can be sent only when at least one order is older than a number of days you pick, such as three. On days with nothing late, no email arrives.
What permissions does it need?
transactions_r. Nothing else in your accounts is used.
Does it need AI?
No. It runs without AI, so it doesn't use your plan's AI allowance.
How many runs does it use?
One run each time it runs (daily). Checks that find nothing to do and stop right away aren't counted.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Set up “List paid Etsy orders that still need shipping” from your assistant

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