Triage feedback into Jira with a Notion log

from clickruntime import on_event, credentials, http, notify, ai

JIRA, SITE = "https://api.atlassian.com/ex/jira/your-cloud-id", "https://acme.atlassian.net/browse/"
adf = lambda text: {"type": "doc", "version": 1, "content": [{"type": "paragraph", "content": [{"type": "text", "text": text}]}]}

def jira(method, path, **kw):
    resp = http.request(method, JIRA + path, headers={"Authorization": f"Bearer {credentials.connection('jira', 'work')}", "Accept": "application/json"}, **kw)
    return resp.raise_for_status() or (resp.json() if resp.content else None)
def notion(method, path, **kw):
    resp = http.request(method, f"https://api.notion.com/v1{path}", headers={
        "Authorization": f"Bearer {credentials.secret('NOTION_TOKEN')}", "Notion-Version": "2022-06-28"}, **kw)
    return resp.raise_for_status() or resp.json()

DB = "your-notion-database-id"
SCHEMA = {"type": "object", "properties": {"type": {"type": "string", "enum": ["Bug", "Idea", "Praise", "Other"]},
          "severity": {"type": "string", "enum": ["Critical", "High", "Normal", "Low"]}, "title": {"type": "string"}}}

@on_event
def handle(event):
    fb = event.json or {}
    t = ai.generate(fb.get("message", "")[:4000], json_schema=SCHEMA, max_output_tokens=80, system="Classify this customer feedback with a short title.").json
    link = None
    if t["type"] == "Bug":
        key = jira("POST", "/rest/api/3/issue", json={"fields": {"project": {"key": "FB"}, "issuetype": {"name": "Bug"},
                   "summary": t["title"][:250], "description": adf(f"From {fb.get('email', '-')}\n\n{fb.get('message', '')}")}})["key"]
        link = SITE + key
    notion("POST", "/pages", json={"parent": {"database_id": DB}, "properties": {
        "Name": {"title": [{"text": {"content": t["title"]}}]}, "Type": {"select": {"name": t["type"]}}, "Severity": {"select": {"name": t["severity"]}},
        "Feedback": {"rich_text": [{"text": {"content": fb.get("message", "")[:2000]}}]}, "Jira": {"url": link}}})
    if t["severity"] == "Critical":
        notify.slack(f"Critical feedback: {t['title']}\n{link or ''}", channel="#product")
    return {"jira": link, **t}