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ClickRuntime

Automate Jira

Keep your Jira projects moving without someone checking boards all day. Alerts and requests become tickets, new issues get triaged, blockers reach you fast, and sprint, backlog and worklog reports arrive on schedule. Describe what you want to your AI assistant, check what it will do, and it keeps running with your laptop closed.

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Try asking

Create a ClickRuntime automation: give me a link my monitoring can send alerts to. For each alert, create a bug in project OPS, or add a comment if there's already an open issue for the same alert.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Ideas

What you can automate in Jira

Tickets created from alerts and emails, new issues triaged before anyone picks them up, stuck and unowned work flagged, and sprint and team reports you don't have to build. These are ready-made starting points. Anything else you can describe works too.
The moment it happens

Turn monitoring alerts into Jira bugs, one per problem

Each new problem from your monitoring becomes a Jira bug, and repeat alerts are added as comments on the open issue.

See how it works
The moment it happensAI

Turn forwarded emails into sorted Jira tickets

Emails or requests you forward become Jira tickets with a category, priority and short summary, and you hear about the risky ones.

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Every 10 minutesAI

Triage new Jira tickets as they come in

New tickets get labels and a priority, and the reporter is asked for anything missing, like steps to reproduce.

See how it works
On a scheduleAI

Email release notes when a Jira version is released

When a version is released, you get readable release notes built from its resolved issues.

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On a scheduleAI

Get a daily summary of what changed in Jira

Every weekday evening you get a short summary of the issues updated in your project that day, grouped by status.

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On a schedule

Find open issues missing key details

Each morning you get a list of open issues with no assignee, estimate or priority.

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On a schedule

Track created vs resolved issues each week

Each Monday you see how many issues were created and resolved last week, and how that compares with the week before.

See how it works
On a schedule

Get a sprint report when a sprint closes

When a sprint ends you see the completion rate, what got done and what carried over, by person.

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Every 5 minutes

Get pinged about Highest and Blocker issues

Within minutes of a top-priority issue being created, you get its summary, reporter and link.

See how it works
Daily

Find issues stuck in progress

Each morning you see issues that have sat In Progress for too long, grouped by assignee.

See how it works
Twice a day

Catch issues that nobody owns

Twice a day you get a list of open issues that have been unassigned for more than a few hours.

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HourlyAI

Get a lessons-learned write-up when an epic is done

When an epic is marked Done, you get a summary of how it went, built from its child issues and comments.

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Weekly

Get a weekly timesheet from Jira worklogs

Each Monday you get the hours logged last week, per person and per issue.

See how it works
Daily

Get reminded about overdue or missing sprints

You're warned when a sprint is past its end date but still open, or when no sprint is active.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with Jira, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any Jira automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what Jira should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Every morning, find Jira issues in the current sprint that have been In Progress for more than 5 days without an update and comment asking the assignee for status.

When a Jira issue with priority Highest is created, post the key, summary and reporter in #incidents on Slack.

Every Friday, add the Jira issues resolved this week to my Sprint Log sheet in Google Sheets and email a short AI summary to my manager through Gmail.

Works with

Jira with the apps you already use

Jira holds the work, but requests and updates come from everywhere. Connect it to your chat, inbox, sheets and docs so tickets get created where problems appear and progress reaches the people who need it.

Jira works with hundreds of other apps

Name any of them when you ask your assistant, and your automation connects them. Over 248 apps are ready to go, and anything with an API works too.

  • Confluence
  • GitHub
  • GitLab
  • Bitbucket
  • Linear
  • Microsoft Teams
  • Outlook
  • Zendesk
  • Freshdesk
  • ServiceNow
  • PagerDuty
  • Sentry
  • Datadog
  • Asana
  • Trello
  • monday.com
  • Airtable
  • Intercom

Beyond chat

Have Jira work when you're not in the chat

Connecting Jira to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect Jira

You connect Jira Cloud with an Atlassian API token that you create, together with your account email and your site address. The automation can do what your Jira account can do.

Jira

Project management / Issue tracking

  1. Go to id.atlassian.com/manage-profile/security/api-tokens and choose Create API token. Atlassian sends a code to your email to confirm.
  2. Name the token, choose an expiry of 1 to 365 days, create it and copy it straight away. It can't be shown again.
  3. Note your site address, such as yoursite.atlassian.net, and the email of the Atlassian account that created the token.
  4. In the ClickRuntime dashboard, open Connections & secrets and save the email, token and site for Jira.

Good to know

Jira limits that affect automations

  • API tokens last at most 365 days, and new tokens default to one year. Create a new one before it expires, or your Jira automations will stop.
  • The token works with the permissions of the account that created it. To keep automations off a personal account, an admin can create a service account under Atlassian Administration, Directory, Service accounts.
  • Registering a Jira webhook needs Jira admin rights. Without them, automations check for new issues every few minutes instead.

FAQ

Questions about automating Jira

What can ClickRuntime see and change in Jira?
Whatever the account behind the token can. It can search issues with JQL, read sprints, versions, comments and worklogs, and, with the right project permissions, create issues, update fields and add comments.
Will an alert create a new ticket every time it fires?
No. The alert-to-ticket automation searches for an open issue for the same alert first and adds a comment to it, so you get one ticket per problem.
How quickly will I hear about a high-priority issue?
Within about 5 minutes. The automation checks for new Highest or Blocker issues on a schedule and skips the ones it has already sent.
Do I need AI for Jira automations?
No. Backlog checks, sprint reports, created vs resolved counts and alerts run without it. Ticket triage, daily summaries and release notes use the AI that comes with every ClickRuntime plan, so you don't need your own AI key.
Does it work with Jira Data Center?
These automations are built for Jira Cloud sites at `atlassian.net`, which is where Atlassian API tokens work.
Is this a Jira connector for ChatGPT or Claude?
Not for chatting with Jira data. A chat connector lets your assistant read and change Jira while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each Jira event.

Related pages

Keep exploring

Tell your assistant what Jira should do

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