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Connect Jira to monday.com

Many companies plan in monday.com and build in Jira: business teams own the board, engineers own the tickets. Connecting the two keeps requests, progress and goals in step, so nobody re-types work between tools or asks for status updates.
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Ideas

What you can do with Jira and monday.com

Turn monday.com requests into Jira issues and compare progress across both tools. These are ready-made starting points. Anything else you can describe works too.
Every 10 minutes

Open Jira issues for approved monday.com requests

When a change request is approved on your monday.com board, a Jira issue is opened and its key is written back to the item.

See how it works
The moment it happens

Sync monday.com items to Jira without duplicates

New and updated monday.com items show up as Jira issues, and changes update the same issue instead of creating a new one.

See how it works
Weekly

Compare Jira progress with monday.com goals weekly

Every Monday you get a report showing which epics are behind, comparing finished Jira work with the targets on your monday.com board.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with Jira and monday.com, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any Jira and monday.com automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what should happen between Jira and monday.com in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Only create a Jira issue when the monday.com item's status is "Approved" and the type column is "Bug" or "Feature", and map priority High to Jira priority High.

When a Jira issue linked to a monday.com item is open for over 14 days, set the item's status to "At risk" and add an update with the reason.

Use cases

Why people connect Jira and monday.com

How the two apps work together

  • monday.com and Jira both offer webhooks, so a status change in either can reach your trigger link straight away; otherwise it checks every few minutes.
  • The script creates a Jira issue from a monday.com item, with summary, description and priority, and writes the issue key back to a column.
  • When the Jira issue changes status, the matching monday.com item's status column is updated.

  • Product teams handing work to engineering

    Requests planned in monday.com become Jira issues when approved. Engineers work in Jira, everyone else stays in monday.com.

  • PMOs reporting across tools

    Jira issue status is copied back to the monday.com item. Business teams see progress without a Jira login.

  • Agencies with dev and account teams

    Client tasks in monday.com create Jira tickets for developers. Account managers see when tickets close.

  • Leaders reviewing delivery

    A weekly report compares monday.com plans with Jira progress. Slippage is visible early.

More apps

Jira, monday.com and other apps in one automation

An automation isn't limited to two apps. Add the next step in another app and it runs as part of the same automation.

Ticket created alerts

When a monday.com item creates a Jira issue, post both links to #engineering.

Delivery report sheet

Every Friday, add each monday.com project with its count of open and closed Jira issues to a Google Sheet.

Notify requester when done

When a Jira issue linked to a monday.com item is resolved, email the requester listed on the item.

Setup

Connect Jira and monday.com once

Every idea on this page uses the same two connections, so you set them up once. If one is missing, your assistant tells you and links to the right place.

Jira

Project management / Issue tracking

  1. Go to id.atlassian.com/manage-profile/security/api-tokens and choose Create API token. Atlassian sends a code to your email to confirm.
  2. Name the token, choose an expiry of 1 to 365 days, create it and copy it straight away. It can't be shown again.
  3. Note your site address, such as yoursite.atlassian.net, and the email of the Atlassian account that created the token.
  4. In the ClickRuntime dashboard, open Connections & secrets and save the email, token and site for Jira.

monday.com

Project management

  1. In monday.com, click your profile picture and open Developers.
  2. Under API token, click Show and copy the token. Admins can also find it under Administration, Connections, Personal API token.
  3. In the ClickRuntime dashboard, open Connections & secrets and save the token as a secret for monday.com.

FAQ

Questions about connecting Jira and monday.com

Does it sync both ways?
These automations create and update Jira issues from monday.com and write the Jira key back to the item. Progress from Jira can be reported back on a schedule.
How does it avoid duplicate issues?
It keeps a link between each monday.com item and its Jira issue, so updates change the existing issue instead of creating a new one.
Which Jira projects can it use?
Any project your connected Jira account can create issues in. You choose the project and issue type.
What do I need to connect?
A monday.com API token and a Jira Cloud connection, both set up once in your ClickRuntime dashboard.
Does it copy comments between the two?
It can. Jira comments can be posted as updates on the monday.com item and the reverse.
Does it work with Jira Cloud?
Yes. It connects to Jira Cloud through the Jira API with your account.
What about items that existed before?
You choose. It can link existing items and issues by a key column, or only handle new ones.

Related pages

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