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AI triage and summaries

Automations with AI built in for the jobs rules can't do

Some steps need judgement: which messages are about billing, what a long thread decided, which order a messy email refers to. Your automation can ask a fast AI model directly, with no AI account or key of your own.

Works with and other AI assistants.

ChatGPTClickRuntime connected
Create a ClickRuntime automation: every 15 minutes, read new support emails, label them billing, bug or other, and post billing ones to #billing.
Here's the automation. It reads new messages, asks the AI for one label per email, and posts billing ones to #billing with the subject.
Support email triageLive
When
Every 15 minutes
Uses
Gmail, Slack, ClickRuntime AI
AllowReview
Runsapp.clickruntime.com
Support email triage09:15Succeeded · 1.6s
Last run09:15 · 6 emails, 2 to #billing

Details

Plain code first, AI where it helps

Most of an automation is ordinary code: fetching, filtering, comparing and sending. Your assistant writes those parts without AI, because rules are faster, cheaper and always give the same answer.

For the one step that needs reading comprehension, the script calls ClickRuntime's AI with a short prompt and gets text or structured JSON back. There is no separate AI account to set up and no key to paste anywhere.

  • Label support emails, form replies or tickets and route them.
  • Summarise a day of channel messages into three lines.
  • Pull names, amounts and dates out of free text into a Google Sheet.
  • Decide whether a changed web page is a meaningful change before alerting you.

Small prompts, predictable usage

Every plan includes a monthly number of AI tokens, including on the free plan: input tokens are the text a script sends and output tokens are what the model returns. Scripts trim and batch what they send, ask for short answers, and use structured output, so a typical label costs a few hundred tokens.

Before each call ClickRuntime counts the prompt. A call that would go over the month's input tokens is not made, and the script can fall back to a rule or skip the item. You can see the tokens each run used in its run history and the month's total on the Billing page.

Bring your own model if you prefer

If you already use OpenAI, Anthropic or another provider, save its key as a secret in the ClickRuntime dashboard and the script can call that provider directly. The free plan works this way too.

Try asking

Prompts to start with

Paste one of these into a chat with ClickRuntime connected.
  • Create a ClickRuntime automation: every 15 minutes, label new support emails as billing, bug or other and post billing ones to #billing.

  • Create a ClickRuntime automation: every evening, summarise today's messages in #product into five bullet points and email them to me.

  • Create a ClickRuntime automation: when a form reply arrives, extract the company name, budget and timeline and add a row to my sheet.

Apps

Works with the apps you use

Connect an app once and every automation in your workspace can use it. If it has an API, a webhook or a web page, it works.
  • Slack
  • Google Calendar
  • Shopify
  • Notion
  • Telegram
  • Asana
  • Dropbox
  • Calendly
  • WordPress
  • QuickBooks
  • Bitbucket
  • Evernote
  • Square
  • Wix
  • Mailgun
  • Sentry
  • MySQL
  • Firebase
  • Cloudflare
  • Instagram
  • Spotify
  • Miro
  • Substack
  • Product Hunt
  • Pinterest
  • Etsy
  • Wise
  • Gusto
  • RSS feeds
  • Google Sheets
  • Stripe
  • Typeform
  • Airtable
  • Jira
  • Mailchimp
  • Discord
  • Zendesk
  • WhatsApp
  • Google Docs
  • Figma
  • Box
  • WooCommerce
  • Squarespace
  • Brevo
  • Datadog
  • MongoDB
  • Vercel
  • X
  • YouTube
  • Google Analytics
  • Confluence
  • Ghost
  • Mastodon
  • TikTok
  • eBay
  • Coinbase
  • Okta
  • Gmail
  • GitHub
  • HubSpot
  • Google Drive
  • Trello
  • Zoom
  • Linear
  • Intercom
  • Xero
  • GitLab
  • Todoist
  • PayPal
  • BigCommerce
  • Webflow
  • PagerDuty
  • PostgreSQL
  • Supabase
  • Netlify
  • Facebook
  • Reddit
  • Google Ads
  • Bitly
  • Medium
  • Bluesky
  • Twitch
  • Revolut
  • Zoho
  • Auth0
View all apps

FAQ

Questions about ai triage and summaries

Which plans include AI?
Every plan includes monthly AI tokens. Paid plans include more. Scripts can also call an AI provider with your own key.
Which model is used?
A fast Gemini model chosen for quick, low-cost text tasks. ClickRuntime changes the model only deliberately and keeps the same interface for scripts.
What happens when the month's AI tokens run out?
AI calls are refused until the next period, before anything is sent to the model. The rest of the automation keeps running, and scripts can fall back to rules.
Is what I send to the AI stored?
ClickRuntime records only how many tokens each call used, not the prompt or the answer.
Can it read images or PDFs?
Not yet. Built-in AI works with text today. Scripts can extract text from a PDF before sending it.

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