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ClickRuntime

Automate BigCommerce

Stay on top of a BigCommerce store's orders, stock, carts and customers without living in the control panel. Fresh orders can reach Slack the moment they're placed, SKUs that dip under their warning level get flagged, and mornings start with revenue figures and the carts shoppers left behind. Explain the job to your assistant, confirm the plan it shows you, and from then on it runs by itself.

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Try asking

Create a ClickRuntime automation: every 6 hours, check my BigCommerce products and variants and post to #inventory in Slack any that are below their low-stock warning level, with the SKU and how many are left.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Ideas

What you can automate in BigCommerce

Order pings as they happen, warnings before a SKU sells out, and daily emails covering revenue, abandoned carts and new customer accounts. These are ready-made starting points. Anything else you can describe works too.
Every 6 hours

Get warned before BigCommerce products sell out

Slack tells you which SKUs have fallen under their low-stock level, once per item.

See how it works
The moment it happens

Post each BigCommerce order to Slack

Seconds after checkout, Slack shows the order number, customer and total.

See how it works
Daily

Get yesterday's BigCommerce revenue by email

A morning email gives yesterday's order count and total revenue.

See how it works
Collects as they arrive, acts daily

See yesterday's abandoned carts each morning

One email lists the carts shoppers left, with customer, items and value, plus the total at stake.

See how it works
On a schedule

Get a daily list of new BigCommerce customers

Each evening you see who created an account that day, with their email and customer group.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with BigCommerce, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any BigCommerce automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what BigCommerce should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Every morning, check BigCommerce for orders still in Awaiting Fulfillment after 48 hours and send me the list.

When a BigCommerce order is placed, post the order total and items to our #sales Slack channel.

Every week, find BigCommerce customers who ordered more than 3 times, tag them as VIP in Klaviyo, and add them to a Google Sheet for the sales team.

Beyond chat

Have BigCommerce work when you're not in the chat

Connecting BigCommerce to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect BigCommerce

BigCommerce connects through a store-level API account that you create in your own control panel. You pick its scopes, and it works for that one store only.

BigCommerce

E-commerce

  1. In the BigCommerce control panel, go to Settings and open Store-level API accounts.
  2. Create an API account and give it read-only scopes for what you need, such as Orders, Products, Carts or Customers.
  3. Save, then copy the Access token and note the store hash from the API path shown.
  4. In the ClickRuntime dashboard, add the token as a secret on Connections & secrets, together with your store hash.

Good to know

BigCommerce limits that affect automations

  • The access token is sent in the X-Auth-Token header and only works for the store it was created in.
  • Order, cart and customer webhooks carry only an ID, so ClickRuntime fetches the full record before it posts or emails anything.
  • Abandoned carts can be converted or deleted before the morning digest runs; those are skipped rather than reported.
  • API rate limits depend on your BigCommerce plan.

FAQ

Questions about automating BigCommerce

Which parts of my store can ClickRuntime reach?
Only the areas whose scopes you gave the API account, for example read-only Orders and Products. Leave out a scope and that data stays out of reach.
Are order alerts instant?
Yes. A `store/order/created` webhook fires when the order is placed, and ClickRuntime looks up the total and customer before posting.
How does the abandoned cart digest work?
Each `store/cart/abandoned` event is noted during the day. Next morning ClickRuntime loads every cart that still exists and emails you the customer, items and total value.
Can low-stock alerts use the thresholds I already set?
Yes. The check compares each product and variant's inventory level with the warning level set in BigCommerce, and only tells you once per item.
Do these automations need AI?
No. Order alerts, sales totals and stock checks are plain lookups. If you later want AI summaries, it is included with every ClickRuntime plan and needs no key of your own.
Is this a BigCommerce connector for ChatGPT or Claude?
Not for chatting with BigCommerce data. A chat connector lets your assistant read and change BigCommerce while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each BigCommerce event.

Related pages

Keep exploring

Tell your assistant what BigCommerce should do

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