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ClickRuntime

Automate SurveyMonkey

SurveyMonkey runs customer, employee and event surveys, and responses are most useful when someone reads them while they're fresh. Have each completed response emailed with the answer text, shared with your team in Slack, or rolled into a Friday count with the main themes from written comments. Describe what you want to your AI assistant, check what it will do, and it keeps running.

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Try asking

Create a ClickRuntime automation: when someone completes my SurveyMonkey "Post-workshop feedback" survey, email me every question with their answer.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Ideas

What you can automate in SurveyMonkey

Completed responses delivered in readable form as they come in, plus a weekly picture of how many arrived and what people said. These are ready-made starting points. Anything else you can describe works too.
The moment it happens

Get completed SurveyMonkey responses by email

Each time someone finishes your survey, you receive their answers written out in full.

See how it works
The moment it happens

Show new survey responses in Slack

Your team reads each finished response in a channel, without logging in to SurveyMonkey.

See how it works
WeeklyAI

Get a Friday recap of responses and themes

Every Friday you learn how many people answered this week and the few things their comments keep coming back to.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with SurveyMonkey, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any SurveyMonkey automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what SurveyMonkey should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Every Friday, collect this week's SurveyMonkey responses, have AI group the open-text answers into themes, and send me the top five themes with example quotes.

Every hour, add new SurveyMonkey responses to Google Sheets with one column per question, skipping responses already copied.

Every day, find SurveyMonkey responses with a satisfaction score of 2 or lower, create a HubSpot ticket for each customer and post a summary to Slack.

Beyond chat

Have SurveyMonkey work when you're not in the chat

Connecting SurveyMonkey to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect SurveyMonkey

SurveyMonkey connects through a private app you create in SurveyMonkey's developer portal. It needs no review, and you set exactly which scopes its access token gets.

SurveyMonkey

Forms & surveys

  1. Sign in at developer.surveymonkey.com, open My Apps and add a new app as a Private app.
  2. In the app's Settings, turn on the scopes the automation needs, such as View Responses, View Response Details and Create/Modify Webhooks.
  3. Copy the Access Token from the app's Settings page.
  4. In the ClickRuntime dashboard, open Connections & secrets and save the token as a secret for SurveyMonkey.

Good to know

SurveyMonkey limits that affect automations

  • Private apps need a paid SurveyMonkey plan that includes API access, and everyone using the app must be on the same SurveyMonkey team.
  • A private app stays in draft. SurveyMonkey says a draft app's token works for 90 days, so you'll need to replace the secret after that.
  • Draft apps have a low daily request limit. Each response alert fetches the response details, so a survey with very high volume can run into it.
  • Accounts in SurveyMonkey's EU data center use a separate API address.

FAQ

Questions about automating SurveyMonkey

What can ClickRuntime read in SurveyMonkey?
Only what your private app's scopes allow. For these automations that means your surveys' responses and their answers, plus permission to add a webhook so completed responses arrive straight away.
Why do answers come through as text and not IDs?
SurveyMonkey stores choices as IDs. The automation looks up each question and choice so your email or Slack post shows the words people actually picked.
Which SurveyMonkey plan do I need?
A paid plan with API access. Private apps don't work on plans without it.
Why did my automation stop after a few months?
A draft app's token works for 90 days. Copy a fresh token from your app's Settings and update the secret in the ClickRuntime dashboard.
Do I need AI for these automations?
Response alerts don't use it. The weekly themes summary does, using the AI that comes with every ClickRuntime plan, so no AI key of your own is needed.
Is this a SurveyMonkey connector for ChatGPT or Claude?
Not for chatting with SurveyMonkey data. A chat connector lets your assistant read and change SurveyMonkey while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each SurveyMonkey event.

Related pages

Keep exploring

Tell your assistant what SurveyMonkey should do

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