The moment it happens

Hear about new comments on your site

You get an email when someone leaves a comment, so you can answer while the conversation is fresh.

Runs: The moment it happens
Apps: Webflow
AI: Not needed
Access: read

Send this to your assistant

Create a ClickRuntime automation: email me whenever someone leaves a new comment on my Webflow site.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

A Webflow site with a blog or community section may collect comments, and unanswered comments hurt a brand. A reader asks whether a product ships to Canada, no reply comes for a week, and the next visitor sees the open question and concludes nobody is home. Moderators also miss spam or abusive remarks that sit visible on a public page for days before anyone opens the dashboard.

Whenever a new comment arrives on the site, Webflow sends it to a webhook and the automation emails you the comment text, the author and the page it appeared on. You can reply or moderate the same day, straight from the message, instead of discovering the thread on your next visit to the site.

It helps content teams and solo site owners who treat comments as part of customer service.

What you get out of it

Answer questions before they go stale
A reply the same day shows that the site is maintained, which matters to readers deciding whether to buy, subscribe or ask a second question, and it keeps threads from collecting weeks of unanswered replies.
Remove spam fast
Seeing each comment in your inbox lets you remove junk links quickly, before search engines or visitors notice them on the page, which protects the credibility of the content and the ranking of the site.
Spot angry customers early
A harsh public comment is best addressed within hours. The email lets you respond calmly and offer a fix before the remark is screenshotted and shared somewhere you have no control over.
Know which posts get conversation
The page named in the email shows which articles draw responses. That guides what to write next, and which pages deserve updates because readers keep bringing up the same gap or question.
No daily checking of the dashboard
You stop opening Webflow just to see whether anyone commented, and the time goes to writing replies instead. Quiet days cost you nothing, and a busy day with many replies is never missed by accident.

How it works

What happens, step by step

When someone leaves a comment on your Webflow site, ClickRuntime hears about it straight away.
You get an email with the commenter's name, what they wrote and a link to the page, so you can reply while it's fresh.
Each comment is emailed once, as it comes in.

Before it runs live

Connect Webflow
Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens

Hear about new comments on your sitejust nowSucceeded

Email · New comment from Jamie FoxLove this guide, is there a version for teams? Page: https://northwind.example/blog/onboarding-guide

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Webflow steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

new_comment_notifications.pyexample

from clickruntime import on_event, notify

@on_event
def handle(event):
    payload = event.json or {}
    if payload.get("triggerType") != "comment_created":
        return {"sent": False}
    c = payload.get("payload", {})
    author = (c.get("author") or {}).get("name", "Someone")
    notify.email_me(f"New comment from {author}", f"{c.get('content', '')}\n\nPage: {c.get('url') or c.get('pageId', '')}")
    return {"sent": True}

FAQ

Common questions

Does Webflow have native comments?

Webflow does not include a built-in comment system, so sites typically use a form, a collection or a third-party tool. This works with whatever sends an event to the webhook, and your AI assistant can adapt the fields to your own setup.

What does the email show?

It includes the comment text, the name or email of the person who wrote it if available, and the page or item it relates to. The exact fields depend on what your comment form or tool collects, so more detailed forms give richer emails.

Can I filter out comments from my own team?

Yes. If your own staff reply on the site, the automation can skip comments from specific names or email addresses so you only see ones from outside readers and are not notified about every answer your colleagues post.

What permissions does it need?

read. Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run for each event the app sends.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens