Skip to content

The moment it happens

Post new Webflow store orders to Slack

Every ecommerce order shows up in Slack with its total and the items bought, the moment it is placed.

Runs
The moment it happens
Apps
Webflow
AI
Not needed
Access
ecommerce:read

Send this to your assistant

Create a ClickRuntime automation: when a new order comes in on my Webflow store, post the order total and the list of items to #orders in Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

An independent shop on Webflow Ecommerce sells made-to-order items, so every order needs a person to start production, confirm stock or arrange shipping. Webflow shows the order in the dashboard, and the default email goes to one owner who may be at a market stall or on the road. The packer, who needs to start, has no idea an order arrived until someone tells them by text message.

Each time a customer places an order, Webflow sends an event to the automation, which posts the order total and the list of items in your Slack channel. The people responsible for fulfillment see what was bought the moment it happens, without needing access to the Webflow account or the owner's inbox.

It is useful for small stores where fulfillment is done by someone other than the person who owns the Webflow account.

What you get out of it

  • Fulfillment starts the minute it is paid

    The packer or maker sees the order in Slack immediately, so same-day dispatch is realistic and customers receive tracking details sooner, which cuts the where-is-my-order emails that follow a slow start.

  • Whole team shares the good days

    A message with the total each time an order lands makes a good day visible to everyone, which helps motivation in a small team and shows the owner which campaigns or posts actually brought buyers.

  • Fewer missed orders during busy periods

    In a sale, orders arrive faster than anyone can check the dashboard. A stream in Slack keeps a running tally nobody has to maintain, and nothing is overlooked just because a tab was left unrefreshed.

  • Items listed in the message

    Seeing what was bought lets you spot low stock quickly, or a mistake like a wrong variant, before packing begins, so you can contact the customer instead of shipping the wrong thing and paying for the return.

  • Owner can step away

    The owner does not need to hover over the dashboard on launch day. The channel tells them when something sells, so they can spend time on photos, customers or a break instead.

How it works

What happens, step by step

  1. When an order is placed in your Webflow store, Webflow tells ClickRuntime straight away.

  2. A message goes to your Slack channel with the order number, the total and each item bought with its quantity.

  3. Each order is posted once, at the moment it is placed.

Before it runs live

  • Connect Webflow
  • Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens
Post new Webflow store orders to Slackjust nowSucceeded
Slack · #ordersNew order 4a1-7c2: $86.00 USD • 2 × Ceramic mug (Sand) • 1 × Linen tote (Natural)

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

  • Act only on the items that match your own rules, and skip the rest
  • Add an AI step, for example to summarize, sort or draft a reply
  • Add another app, for example also send it to Slack
  • Combine it with other Webflow steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.
new_order_alert_webflow.pyexample
from clickruntime import on_event, notify

@on_event
def handle(event):
    payload = event.json or {}
    if payload.get("triggerType") != "ecomm_new_order":
        return {"posted": False}
    order = payload["payload"]
    items = "\n".join(f"• {i['count']} × {i['productName']} ({i.get('variantName', '')})" for i in order.get("purchasedItems", []))
    notify.slack(f"New order {order['orderId']}: {order['customerPaid']['string']}\n{items}", channel="#orders")
    return {"posted": True}

FAQ

Common questions

Does this use Webflow's ecommerce order webhook?
Yes. Webflow Ecommerce can send an event when a new order is placed, and the automation listens for that event. Your site needs an Ecommerce plan for orders to exist, and webhooks are set up in the site's settings.
Can it post only for orders above a certain amount?
Yes. The order total is part of the event, so the automation can post only when it exceeds a figure you choose, such as 200, while still keeping smaller orders out of the channel or logging them somewhere quieter if you prefer.
Is customer address information posted to Slack?
Only if you ask for it. By default the message shows the total and the items. Shipping details are personal data, so consider who is in the channel before including them, and keep them out if many people have access.
What permissions does it need?
ecommerce:read. Nothing else in your accounts is used.
Does it need AI?
No. It runs without AI, so it doesn't use your plan's AI allowance.
How many runs does it use?
One run for each event the app sends.
Can I change how it works?
Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

Set up “Post new Webflow store orders to Slack” from your assistant

Copy the prompt above, or connect your assistant first. Free plan, no credit card.