The moment it happens
Post new Webflow store orders to Slack
Every ecommerce order shows up in Slack with its total and the items bought, the moment it is placed.
- Runs
- The moment it happens
- Apps
- Webflow
- AI
- Not needed
- Access
- ecommerce:read
Send this to your assistant
Create a ClickRuntime automation: when a new order comes in on my Webflow store, post the order total and the list of items to #orders in Slack.
First time? Adding ClickRuntime to your assistant takes about two minutes.
Why use it
Why teams use this automation
An independent shop on Webflow Ecommerce sells made-to-order items, so every order needs a person to start production, confirm stock or arrange shipping. Webflow shows the order in the dashboard, and the default email goes to one owner who may be at a market stall or on the road. The packer, who needs to start, has no idea an order arrived until someone tells them by text message.
Each time a customer places an order, Webflow sends an event to the automation, which posts the order total and the list of items in your Slack channel. The people responsible for fulfillment see what was bought the moment it happens, without needing access to the Webflow account or the owner's inbox.
It is useful for small stores where fulfillment is done by someone other than the person who owns the Webflow account.
What you get out of it
Fulfillment starts the minute it is paid
The packer or maker sees the order in Slack immediately, so same-day dispatch is realistic and customers receive tracking details sooner, which cuts the where-is-my-order emails that follow a slow start.
Whole team shares the good days
A message with the total each time an order lands makes a good day visible to everyone, which helps motivation in a small team and shows the owner which campaigns or posts actually brought buyers.
Fewer missed orders during busy periods
In a sale, orders arrive faster than anyone can check the dashboard. A stream in Slack keeps a running tally nobody has to maintain, and nothing is overlooked just because a tab was left unrefreshed.
Items listed in the message
Seeing what was bought lets you spot low stock quickly, or a mistake like a wrong variant, before packing begins, so you can contact the customer instead of shipping the wrong thing and paying for the return.
Owner can step away
The owner does not need to hover over the dashboard on launch day. The channel tells them when something sells, so they can spend time on photos, customers or a break instead.
How it works
What happens, step by step
When an order is placed in your Webflow store, Webflow tells ClickRuntime straight away.
A message goes to your Slack channel with the order number, the total and each item bought with its quantity.
Each order is posted once, at the moment it is placed.
Before it runs live
- Connect Webflow
- Paste your automation's link into the other app's webhook settings
What you get
Build your own
Need it to work differently?
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
Changes you can ask for
- Act only on the items that match your own rules, and skip the rest
- Add an AI step, for example to summarize, sort or draft a reply
- Add another app, for example also send it to Slack
- Combine it with other Webflow steps into one automation
Under the hood
The code that runs this automation
from clickruntime import on_event, notify
@on_event
def handle(event):
payload = event.json or {}
if payload.get("triggerType") != "ecomm_new_order":
return {"posted": False}
order = payload["payload"]
items = "\n".join(f"• {i['count']} × {i['productName']} ({i.get('variantName', '')})" for i in order.get("purchasedItems", []))
notify.slack(f"New order {order['orderId']}: {order['customerPaid']['string']}\n{items}", channel="#orders")
return {"posted": True}FAQ
Common questions
Does this use Webflow's ecommerce order webhook?
Can it post only for orders above a certain amount?
Is customer address information posted to Slack?
What permissions does it need?
Does it need AI?
How many runs does it use?
Can I change how it works?
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