Every 5 minutes
Get Wix form submissions in Slack
A few minutes after someone fills in a form on your site, every field is in Slack.
- Runs
- Every 5 minutes
- Apps
- Wix
- AI
- Not needed
- Access
- Wix Forms read (key permission)
Send this to your assistant
Create a ClickRuntime automation: every 5 minutes, check my Wix site for new contact form submissions and post the name, email and message to #website-leads in Slack.
First time? Adding ClickRuntime to your assistant takes about two minutes.
Why use it
Why teams use this automation
The contact form on a Wix site is where a quote request, a job application or a complaint arrives, and Wix stores it in the dashboard's inbox. Unless someone opens it, nobody sees it. A form submitted on Friday evening may wait until Tuesday, and a customer who expected a reply in a day is already annoyed, or has gone to a competitor who replied the same hour.
Every five minutes the automation asks Wix for submissions created since the last check and posts each one to Slack with the fields the person filled in. The first run records what exists and posts nothing, so only new enquiries appear from then on.
It suits teams that live in Slack and want website enquiries in the same place as everything else.
What you get out of it
Replies within minutes, not days
Seeing the enquiry in Slack at once means someone can answer while the person is still on the site or thinking about it, which noticeably improves the chance they continue.
No dependence on one person's inbox
The whole team sees the submission, so a holiday or a sick day does not leave a form unanswered. Anyone online can pick it up and say so in the thread.
Conversation starts in the thread
Colleagues can discuss how to answer, who owns the lead and what to quote directly under the message, which keeps context in one place. A short thread beats a long email chain, and anyone joining later can see how it was handled.
All fields visible
The post lists the fields from the form, so you know the budget, location or product the person asked about before deciding who should reply. Picking the right person to answer is faster when the details are visible straight away.
Quiet forms are noticed too
If the channel goes silent for a week after a site change, that itself is information, a sign the form may be broken. You find out the same day, not when a customer mentions they tried to contact you and heard nothing.
How it works
What happens, step by step
Every 5 minutes, ClickRuntime checks your Wix site for form entries submitted since the last check.
It reads the fields each visitor filled in, such as name, email and message.
Each entry is posted to your #website-leads Slack channel, so you can reply quickly.
Before it runs live
- Connect Wix
What you get
Build your own
Need it to work differently?
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
Changes you can ask for
- Act only on the items that match your own rules, and skip the rest
- Add an AI step, for example to summarize, sort or draft a reply
- Add another app, for example also send it to Slack
- Combine it with other Wix steps into one automation
Under the hood
The code that runs this automation
from datetime import datetime, timezone
from clickruntime import on_trigger, credentials, http, state, notify, report_fetched
SITE_ID = "your-site-id"
@on_trigger
def run(event):
since = state.get("since") or datetime.now(timezone.utc).isoformat()
resp = http.post("https://www.wixapis.com/form-submission-service/v4/submissions/query",
headers={"Authorization": credentials.secret("WIX_API_KEY"), "wix-site-id": SITE_ID},
json={"query": {"filter": {"namespace": "wix.form_app.form", "_createdDate": {"$gt": since}},
"sort": [{"fieldName": "_createdDate", "order": "ASC"}]}})
resp.raise_for_status()
subs = resp.json().get("submissions", [])
report_fetched(len(subs))
if not subs:
return {"new": 0}
for s in subs:
f = s["submissions"]
name = f"{f.get('first_name', '')} {f.get('last_name', '')}".strip() or "Someone"
notify.slack(f"New website enquiry from {name} <{f.get('email', 'no email')}>\n> {f.get('message', '')[:400]}",
channel="#website-leads")
state.set("since", subs[-1]["_createdDate"])
return {"new": len(subs)}FAQ
Common questions
How is this different from Wix's own notification emails?
Does it work with every form on the site?
Will I be flooded if the form gets spam?
What permissions does it need?
Does it need AI?
How many runs does it use?
Can I change how it works?
Related
You might also like
Email yourself each Wix Stores order
Each new store order arrives in your inbox with its items and total.
See how it worksGet Slack alerts for new Wix bookings
Shortly after a client books, Slack shows the service, time and their name.
See how it worksSort Wix enquiries and send only sales leads
New messages are labelled sales, support or spam, and only sales leads reach Slack.
See how it worksKeep exploring
Set up “Get Wix form submissions in Slack” from your assistant
Copy the prompt above, or connect your assistant first. Free plan, no credit card.