The moment it happens
Log voice agent call transcripts in Sheets and Notion
Each call your voice agent finishes is added as a row in your calls sheet and as a Notion page with the full transcript.
- Runs
- The moment it happens
- Apps
- Google Sheets, Notion
- AI
- Not needed
- Access
- Sheet edit; Notion insert
Send this to your assistant
Create a ClickRuntime automation: when my Retell agent posts a call transcript, add a row to my Calls sheet and create a page in my Notion calls database with the full transcript.
First time? Adding ClickRuntime to your assistant takes about two minutes.
Why use it
Why teams use this automation
A clinic uses a voice agent to take booking calls after hours. The provider keeps transcripts in its own dashboard, which the front-desk team never opens, so callback requests and complaints are found late.
A row per call in a sheet gives a quick overview for counting and filtering, and a Notion page per call holds the full conversation where the team already works. Every call can be reviewed and followed up.
What you get out of it
Every call is visible to the team
Calls land where staff already look each morning. Callback requests are handled the same day.
A sheet for numbers, Notion for detail
The sheet answers how many calls came in and why. The Notion page has the full conversation when someone needs it.
Quality review is easier
Reading transcripts side by side shows where the agent struggles. You can improve its script with real examples.
Your own copy of the records
Transcripts are kept in tools you control. Changing voice provider later does not mean losing history.
How it works
What happens, step by step
When a call ends, your voice agent sends the call details and transcript to ClickRuntime.
A page is created in your Notion calls database with the full transcript, split into readable paragraphs.
A row with the time, caller, duration and a link to the Notion page is added to your Calls sheet.
Before it runs live
- Connect your Google Sheets account and pick the spreadsheets it may use
- Connect Notion and share the database you want it to use
- Paste your automation's link into the other app's webhook settings
What you get
Build your own
Need it to work differently?
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
Changes you can ask for
- Act only on the items that match your own rules, and skip the rest
- Add an AI step, for example to summarize, sort or draft a reply
- Add another app, for example also send it to Slack
- Combine it with other Google Sheets and Notion steps into one automation
Under the hood
The code that runs this automation
from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_event, credentials, http
SHEET_ID, DB_ID = "your-spreadsheet-id", "your-notion-database-id"
@on_event
def handle(event):
call = (event.json or {}).get("call") or {}
if not call.get("transcript"):
return {"skipped": True}
text = call["transcript"]
blocks = [{"object": "block", "type": "paragraph", "paragraph": {"rich_text": [{"text": {"content": text[i:i + 2000]}}]}}
for i in range(0, len(text), 2000)][:100]
page = http.post("https://api.notion.com/v1/pages", headers={"Authorization": f"Bearer {credentials.connection('notion', 'work')}",
"Notion-Version": "2022-06-28"}, json={"parent": {"database_id": DB_ID}, "children": blocks, "properties": {
"Name": {"title": [{"text": {"content": f"Call {call.get('from_number', '')} {call.get('call_id', '')}"}}]}}}).json()
duration = round((call.get("end_timestamp", 0) - call.get("start_timestamp", 0)) / 1000)
build("sheets", "v4", credentials=Credentials(credentials.connection("google", "work")), cache_discovery=False).spreadsheets().values().append(
spreadsheetId=SHEET_ID, range="Calls!A:E", valueInputOption="USER_ENTERED",
body={"values": [[event.received_at, call.get("from_number", ""), duration, call.get("disconnection_reason", ""), page.get("url", "")]]}).execute()
return {"logged": call.get("call_id")}FAQ
Common questions
Are long transcripts cut off?
Which details go into the sheet?
Does it work with voice agents other than Retell?
What permissions does it need?
Does it need AI?
How many runs does it use?
Can I change how it works?
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Set up “Log voice agent call transcripts in Sheets and Notion” from your assistant
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