Send support emails to your team in Slack

from google.oauth2.credentials import Credentials
from googleapiclient.discovery import build
from clickruntime import on_trigger, credentials, state, ai, notify, report_fetched

@on_trigger
def run(event):
    gmail = build("gmail", "v1", credentials=Credentials(credentials.connection("google", "work")), cache_discovery=False)
    seen = set(state.get("seen") or [])
    msgs = gmail.users().messages().list(userId="me", q="to:support@ newer_than:1d", maxResults=25).execute().get("messages", [])
    new = [m for m in msgs if m["id"] not in seen]
    report_fetched(len(new))
    if not new:
        return {"new": 0}
    labels = {l["name"]: l["id"] for l in gmail.users().labels().list(userId="me").execute()["labels"]}
    for m in new:
        msg = gmail.users().messages().get(userId="me", id=m["id"], format="metadata", metadataHeaders=["From", "Subject"]).execute()
        h = {x["name"]: x["value"] for x in msg["payload"]["headers"]}
        r = ai.generate(f"Subject: {h.get('Subject')}\n{msg['snippet']}", max_output_tokens=80,
                        json_schema={"type": "object", "properties": {"priority": {"enum": ["high", "medium", "low"]},
                                     "topic": {"type": "string"}, "summary": {"type": "string"}}}).json
        notify.slack(f"[{r['priority'].upper()}] {r['topic']} from {h.get('From')}: {r['summary']}", channel="#support")
        label = labels.get(f"support/{r['priority']}")
        if label:
            gmail.users().messages().modify(userId="me", id=m["id"], body={"addLabelIds": [label]}).execute()
    state.set("seen", [m["id"] for m in msgs])
    return {"processed": len(new)}