The moment it happens

Get a text when your form or app reports something

A new form entry, order or failed job sends a short SMS to your phone with the details that matter.

Runs: The moment it happens
Apps: Twilio
AI: Not needed
Access: write (send messages)

Send this to your assistant

Create a ClickRuntime automation: give me a link my order system can post to; for each new order, text me the customer name, total and order number.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Add to ChatGPT Add to Claude

First time? Adding ClickRuntime to your assistant takes about two minutes.

Why use it

Why teams use this automation

Plenty of events are worth a text and not worth an email: a customer fills out a contact form, a big order arrives, a nightly job fails, a deployment finishes. Email notifications are delayed, filtered into folders or ignored, while a text is read in seconds. A founder on a train or a technician away from a desk still wants to hear about the thing that cannot wait.

This gives you a link that other tools can call when something happens. The moment a payload arrives, it picks the fields you choose, formats a short message and sends it through Twilio as an SMS or WhatsApp message to your number. It works with any tool that can send a web request.

Use it for form submissions, new orders, failed jobs and anything similar.

What you get out of it

Important events reach you quickly
A text is read within a couple of minutes, wherever you are. A new high-value order or a failed backup gets attention immediately instead of waiting in an inbox you will not check until evening.
Messages short enough to act on
Only the fields you choose go into the text, so you see the customer name and amount, not a wall of data. You can decide on the spot whether to act or wait.
Choose SMS or WhatsApp
Twilio supports both, so the alert can go to the channel you use most. WhatsApp suits international teams, while SMS reaches anyone with a phone and no data connection. Your team can pick whichever suits each person best.
Connect tools that do not talk to each other
Anything able to send a web request can trigger a text. A form tool, a shop platform and a monitoring script can all share one alert path without custom development. That saves building and maintaining custom glue code for each pair of tools. That saves you from custom glue code for every pair of tools in your stack.
Runs the moment the event happens
The text is sent as the payload arrives, without waiting for a schedule. That matters for urgent cases such as a payment failure or a security notice where minutes count.

How it works

What happens, step by step

When your form, shop or app reports something, such as a new order or a failed job, ClickRuntime picks it up straight away.
It builds a short message from the details that matter, such as the order number, amount and customer.
It texts the message to your phone through Twilio, such as "New order 1042: $184.00 from Northwind Traders".

Before it runs live

Connect Twilio
Paste your automation's link into the other app's webhook settings

What you get

RunsThe moment it happens

Get a text when your form or app reports somethingjust nowSucceeded

SMS · +44 7700 900123New order 1042: $184.00 from Northwind Traders

Build your own

Need it to work differently?

This template is a starting point. Copy the prompt and change it, or describe a different automation from scratch, with your own conditions, more apps or an AI step. Your assistant writes it, tests it and runs it on ClickRuntime.

Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

Changes you can ask for

Act only on the items that match your own rules, and skip the rest
Add an AI step, for example to summarize, sort or draft a reply
Add another app, for example also send it to Slack
Combine it with other Twilio steps into one automation

Under the hood

The code that runs this automation

This is the Python script that runs each time the automation starts. Your AI assistant writes it for you when you send the prompt, and you allow each step in your assistant. To change how the automation works, describe the change to your assistant and it updates the script for you. For every function it can use, see the script reference.

text_me_sms_or_whatsapp_when_something_happens.pyexample

from clickruntime import on_event, credentials, http

MY_NUMBER, FROM = "+447700900123", "+447700900000"

@on_event
def handle(event):
    d = event.json
    body = f"New order {d.get('order_number')}: ${float(d.get('total', 0)):,.2f} from {d.get('customer_name', 'unknown')}"
    sid = credentials.secret("TWILIO_ACCOUNT_SID")
    msg = http.post(f"https://api.twilio.com/2010-04-01/Accounts/{sid}/Messages.json",
                    auth=(sid, credentials.secret("TWILIO_AUTH_TOKEN")),
                    data={"To": MY_NUMBER, "From": FROM, "Body": body[:300]}).json()
    return {"sid": msg["sid"]}

FAQ

Common questions

What fields can I include in the text?

Any value the sending tool provides, such as name, email, order total or error message. You choose which ones go in and how they read, and keep the text short so it fits comfortably on a phone screen.

Can I send the alert to several people?

Yes. Add more numbers and each one receives the text, or route different events to different people. Remember that each recipient is a separate message on your Twilio bill. Some people route different events to different phones.

Do I need a WhatsApp Business setup?

Yes, WhatsApp messages sent through Twilio need an approved WhatsApp sender, and business-initiated messages usually use approved templates. SMS has fewer steps, so many people begin with a normal text message. Plan for that setup step before relying on WhatsApp for urgent alerts.

What permissions does it need?

write (send messages). Nothing else in your accounts is used.

Does it need AI?

No. It runs without AI, so it doesn't use your plan's AI allowance.

How many runs does it use?

One run for each event the app sends.

Can I change how it works?

Yes. Describe the change to your AI assistant, for example a different schedule, channel or filter. It updates the automation, tests it and tells you what changed.

The moment it happens