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ClickRuntime

Automate Recharge

Keep an eye on the subscriptions behind your store: failed charges, cancellations and the reasons customers give, plus a weekly count of who joined, paused, skipped or left. Recharge sends these events as they happen, so you hear about a failed payment before the customer notices. Describe what you want to your AI assistant, check what it will do, and it keeps running.

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Try asking

Create a ClickRuntime automation: when a Recharge charge fails or reaches its final retry, email me the customer's name and email, the amount and which retry it was.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Ideas

What you can automate in Recharge

Payment failures you can chase the same day, cancellations with the customer's reason attached, and a regular read on how your subscriber base is moving. These are ready-made starting points. Anything else you can describe works too.
The moment it happens

Get an email when a subscription payment fails

Each failed charge, and each one that runs out of retries, reaches you with the customer and amount so you can follow up.

See how it works
The moment it happens

Post each cancellation and its reason to Slack

Your team sees who cancelled, which product they had and the reason they gave, as it happens.

See how it works
Collects as they arrive, acts daily

Get a weekly count of subscription changes

Every Monday you get last week's new, cancelled, paused and skipped subscriptions in one email.

See how it works
Collects as they arrive, acts dailyAI

Find out the main reasons customers cancel

Once a month you get the cancellation reasons grouped into a few themes, with how often each came up.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with Recharge, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any Recharge automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what Recharge should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Every morning, list Recharge subscriptions with failed charges in the last 24 hours and the reason, sorted by order value.

When a Recharge subscription is cancelled, post the customer, product and cancellation reason to our Slack channel.

Every Monday, add last week's Recharge cancellations to Google Sheets, have AI group the cancellation reasons, and email the summary through Gmail.

Beyond chat

Have Recharge work when you're not in the chat

Connecting Recharge to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect Recharge

Recharge connects with a store API token that you create in your merchant portal. You decide which resources it can read or change.

Recharge

Subscriptions / E-commerce

  1. In the Recharge merchant portal, open Tools & apps, then API tokens.
  2. Create an API token and set each resource's scope to No, Read or Read & Write. Give read access to the data the automation uses, such as subscriptions and charges, and read and write on webhooks for instant alerts.
  3. Copy the token.
  4. In the ClickRuntime dashboard, open Connections & secrets and save the token as a secret for Recharge.

Good to know

Recharge limits that affect automations

  • Recharge allows about 2 API requests per second per store, with a short burst allowance. Automations that page through many subscriptions take a little longer as a result.
  • Each token's access is set per resource. If an automation reads charges, the token needs read access to charges, otherwise the call is refused.
  • Real-time alerts come from Recharge webhooks, so the token needs write access to webhooks for ClickRuntime to register them.

FAQ

Questions about automating Recharge

What can ClickRuntime see in my Recharge store?
Only the resources you gave the API token access to. For the automations here that is mainly subscriptions and charges, read-only, plus webhooks so Recharge can send events as they happen.
How quickly do I hear about a failed charge?
Straight away. Recharge sends an event when a charge fails and again when it reaches its last retry, and the alert goes out when that event arrives.
Can it tell me why customers cancel?
Yes. The cancellation reason the customer picked comes with the event, so each alert includes it, and a monthly summary can group the reasons into themes.
Do I need AI for Recharge automations?
Only for summaries such as grouping cancellation reasons into themes. Alerts and weekly counts run without it. No AI key is needed: AI comes with every ClickRuntime plan.
Can it change subscriptions?
Only if you give the token Read & Write on that resource and ask for it. The automations listed here only read.
Is this a Recharge connector for ChatGPT or Claude?
Not for chatting with Recharge data. A chat connector lets your assistant read and change Recharge while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each Recharge event.

Related pages

Keep exploring

Tell your assistant what Recharge should do

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