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Automate ShipStation

Stay on top of the orders flowing through ShipStation. New orders can be posted to your team as they arrive, shipments add up into an end-of-day count, and orders left waiting too long get flagged each morning. Describe what you want to your AI assistant, check what it will do, and it keeps running.

Try asking

Create a ClickRuntime automation: when a new order arrives in ShipStation, post the order number, the items with quantities and the order total to #orders in Slack.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Build your own

Build any ShipStation automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what ShipStation should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.
  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Every 30 minutes, check ShipStation for orders awaiting shipment for more than 2 days and send me the list with order numbers.

When a new order arrives in ShipStation, post the order number, items and ship-by date to our Slack channel.

When an order is shipped in ShipStation, add the tracking number to Google Sheets, update the Shopify order note, and email the customer through Gmail.

Beyond chat

Have ShipStation work when you're not in the chat

Connecting ShipStation to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect ShipStation

You connect ShipStation with an API key from your own account settings. The newer v2 API uses a single key; the older v1 API uses a key plus a secret.

ShipStation

Shipping

  1. In ShipStation, go to Settings, then Account, then API Settings.
  2. Generate a v2 API key. If you are on the v1 API, copy the API key and secret instead.
  3. In the ClickRuntime dashboard, save the key (and secret, for v1) as secrets on Connections & secrets.

Good to know

ShipStation limits that affect automations

  • An account has only one active v2 key. Generating a new one stops the old key working, so update the secret in ClickRuntime when you regenerate it.
  • The v1 API allows 40 requests a minute, so very large order histories are read in batches.
  • New-order and shipped events come in through ShipStation webhooks, which send a link to the record rather than the full order; the automation fetches the details.

FAQ

Questions about automating ShipStation

What can ClickRuntime see in ShipStation?
What your API key gives access to: orders and their status, such as awaiting_shipment, and shipments with their shipping cost.
What happens if I regenerate my API key?
ShipStation keeps only one active v2 key, so the old one stops working straight away. Paste the new key into Connections & secrets and your automations carry on.
Do new orders show up in real time?
Yes. ShipStation's ORDER_NOTIFY webhook calls ClickRuntime when orders arrive, and the automation then fetches the order and posts it. SHIP_NOTIFY works the same way for shipments.
Does the daily summary need to scan every order?
No. It stores each shipment as ShipStation reports it during the day, then adds them up at the time you choose.
Do I need AI?
Not for these. They are counts, filters and notices. If you want summaries later, AI comes with every ClickRuntime plan and needs no key of your own.
Is this a ShipStation connector for ChatGPT or Claude?
Not for chatting with ShipStation data. A chat connector lets your assistant read and change ShipStation while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each ShipStation event.

Tell your assistant what ShipStation should do

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