Automate Webex
Use a Webex bot to keep spaces on schedule and make sure mentions don't get missed. It posts reminders and notices to the spaces you add it to, and passes along messages that call for it to wherever you'll see them. Describe what you want to your AI assistant, check what it will do, and it keeps running with your laptop closed.
Try asking
Create a ClickRuntime automation: every Monday at 9am, post 'Please submit your timesheets by Friday' in our Webex Ops space.
Paste it into your assistant. It tells you what it will send or change before it runs live.
Ideas
What you can automate in Webex
Post a weekly reminder in a Webex space
Your team space gets the same reminder at the same time each week, without anyone setting an alarm.
See how it worksEmail yourself when someone mentions your Webex bot
Each time someone @mentions the bot, you get an email with the message and the space it came from.
See how it works Your own logicAny other automation you can describe in words
Your own rules, schedule and AI steps with Webex, plus any other app. Describe it and your assistant builds it.
See how to build your ownBuild your own
Build any Webex automation you can describe
Your own rules
Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.
Any number of apps
One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.
AI where it helps
Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.
On a schedule or on each event
Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.
For example, ask your assistant
After each Webex meeting, pull the transcript, have AI list the action items and send them to me.
Post the summary of every finished Webex meeting into the matching Webex space and a Slack channel.
When a Webex meeting with a customer ends, summarize the transcript, add the notes to their Salesforce record and create follow-up tasks in Asana.
Beyond chat
Have Webex work when you're not in the chat
Instant
Email yourself when someone mentions your Webex botThe moment it happens
On a schedule
Post a weekly reminder in a Webex spaceOn a schedule
Setup
Connect Webex
You connect Webex with a bot you create on the Webex developer site. The bot only takes part in the spaces you add it to.
Webex
Video meetings / messaging
- At developer.webex.com, open My Webex Apps and choose Create a New App, then Bot.
- Copy the Bot Access Token. Webex only shows it once.
- Add the bot to each space it should post in or listen to.
- In the ClickRuntime dashboard, open Connections & secrets and save the token as a secret for Webex.
Good to know
Webex limits that affect automations
- A bot only sees messages in group spaces where it is mentioned, so it can't read or summarise a whole space's conversation.
- Meeting and admin data is out of a bot's reach. For that you'd create your own Webex Integration with scopes such as
meeting:schedules_read, or a Service App, which an org admin must approve in Control Hub. - Personal access tokens from the developer site expire after 12 hours, so use a bot token for automations that keep running.
- Access tokens from an Integration last about 14 days and its refresh tokens about 90 days.
FAQ
Questions about automating Webex
What can ClickRuntime see in Webex?
Why use a bot instead of my own token?
Does it react straight away when someone mentions the bot?
Can it work with my Webex meetings?
Do I need AI for Webex automations?
Is this a Webex connector for ChatGPT or Claude?
Related pages
Keep exploring