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ClickRuntime

Connect Google Business Profile to ChatGPT or Claude

Stay on top of what customers say about your business on Google. New reviews reach you within the hour, low ratings get flagged before they sit unanswered, replies get written for you, and a monthly round-up shows how your rating is moving. Describe what you want to your AI assistant, check what it will do, and it keeps running with your laptop closed.

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Try asking

Create a ClickRuntime automation: every 30 minutes, check my Google Business Profile for new reviews of Rosa's Bakery and post each one to #reviews in Slack with the stars and text; flag anything under 4 stars.

Paste it into your assistant. It tells you what it will send or change before it runs live.

Ideas

What you can automate in Google Business Profile

Every new Google review in front of you quickly, thank-you replies that go out without you typing them, and a monthly picture of your rating and the complaints that keep coming up. These are ready-made starting points. Anything else you can describe works too.
Every 30 minutes

Get new Google reviews in Slack

Every new review shows up in Slack with its rating, text and a link, and anything under 4 stars is flagged.

See how it works
HourlyAI

Reply to good Google reviews automatically

Happy customers get a short, personal thank-you, and replies to low ratings come to you as drafts first.

See how it works
MonthlyAI

Get a monthly summary of your Google reviews

On the 1st you see last month's average rating, how many reviews came in and the complaints that came up most.

See how it works
On a schedule

Email me Google reviews I haven't replied to

Every Monday, an email lists Google reviews on a Business Profile that still have no owner reply, lowest rating first, with how many days each has waited.

See how it works
On a scheduleAI

Post a weekly update to Google Business Profile with AI

Every Tuesday, AI writes a short What's New post from a list of topics and publishes it to the Google Business Profile with a Learn more button, then emails a copy.

See how it works
Daily

Get alerted when Google changes my business listing

Every morning, the Business Profile is checked for edits Google has applied from users or its own data, and an email shows which fields changed and their new values.

See how it works Your own logic

Any other automation you can describe in words

Your own rules, schedule and AI steps with Google Business Profile, plus any other app. Describe it and your assistant builds it.

See how to build your own

Build your own

Build any Google Business Profile automation you can describe

The ideas above are ready-made starting points, not a fixed list. Describe what Google Business Profile should do in your own words, with your conditions, other apps or an AI step, and your assistant writes it, tests it and runs it on ClickRuntime.

  • Your own rules

    Conditions, thresholds, filters and exceptions, written the way you'd explain them to a colleague.

  • Any number of apps

    One automation can read from one app and update several others. Over 248 apps are ready, and anything with an API works too.

  • AI where it helps

    Summaries, classification, extraction and drafts use ClickRuntime's built-in AI, with no extra key.

  • On a schedule or on each event

    Runs as often as every 5 minutes, or the moment an app sends an event, and keeps track of what it already handled.

For example, ask your assistant

Check Google Business Profile for new reviews every hour and have AI draft a reply for each one under four stars.

Log every new Google Business Profile review to a Google Sheet with the rating, text and date.

When a Google Business Profile review comes in under three stars, post it in Slack, add a row to a Google Sheet and draft a reply for the manager.

Works with

Google Business Profile with the apps you already use

Reviews matter most when the right people see them. Connecting your Business Profile to chat and spreadsheets puts new reviews in front of your team and keeps a record you can sort and track.

Google Business Profile works with hundreds of other apps

Name any of them when you ask your assistant, and your automation connects them. Over 248 apps are ready to go, and anything with an API works too.

  • Gmail
  • Google Calendar
  • Google Drive
  • Google Analytics
  • Google Search Console
  • Google Ads
  • Google Maps Platform
  • Yelp
  • Trustpilot
  • Facebook Pages
  • Instagram
  • Microsoft Teams
  • Telegram
  • WhatsApp Business
  • HubSpot
  • Airtable
  • Notion
  • Square
  • Shopify
  • WordPress

Beyond chat

Have Google Business Profile work when you're not in the chat

Connecting Google Business Profile to ChatGPT or Claude lets you ask about it while you chat. ClickRuntime handles the part that should happen on its own: checks on a schedule and actions on each new event, set up from the same chat and running after you close it.

Setup

Connect Google Business Profile

You connect Google Business Profile through your own Google Cloud project and OAuth client. Google has to approve your project for Business Profile API access first, so start that request early.

Google Business Profile

Local listings / Reviews

  1. In the Google Cloud Console, create or pick a project and submit Google's Business Profile API access request form with the project number.
  2. Once Google approves it, enable the My Business Account Management, Business Information and Reviews APIs in that project.
  3. Set up the OAuth consent screen with the https://www.googleapis.com/auth/business.manage scope.
  4. Create a Web OAuth client with the redirect URI https://clickruntime.com/oauth/callback.
  5. In the ClickRuntime dashboard, open Connections, choose Google Business Profile and enter the client ID and client secret.

Good to know

Google Business Profile limits that affect automations

  • Google only approves API access for people who manage a verified Business Profile that has been active for at least 60 days and has a website. You apply with an owner or manager email.
  • Until Google approves your project, its quota is zero, so no automation can read or reply to reviews.
  • After approval the quota is 300 requests per minute, which is plenty for checking reviews every 30 minutes across several locations.
  • New reviews are found by checking on a schedule, typically every 30 to 60 minutes, rather than the instant they're posted.

FAQ

Questions about automating Google Business Profile

What can ClickRuntime see or change on my Business Profile?
Whatever the `business.manage` scope allows for the profiles your account manages: it can read your reviews and ratings and post replies to them.
Why do I have to apply to Google before connecting?
Google keeps the Business Profile APIs behind an approval step. A project that hasn't been approved has no quota at all, so every call fails until Google says yes.
Will replies be posted without me seeing them?
Only if you ask for that. You can have thank-you replies posted for 4 and 5 star reviews and have replies to lower ratings emailed to you as drafts to check first.
How soon will I hear about a new review?
On the next check after it appears. Review alerts usually run every 30 minutes, and you can choose a different interval when you set it up.
Do I need AI for review automations?
Not for alerts. Drafting replies and pulling themes out of a month of reviews use the AI that comes with every ClickRuntime plan, so you don't need your own AI key.
Is this a Google Business Profile connector for ChatGPT or Claude?
Not for chatting with Google Business Profile data. A chat connector lets your assistant read and change Google Business Profile while you're in the conversation. ClickRuntime is for the work that should happen without you: you set up an automation from the chat once, and it keeps running on a schedule or on each Google Business Profile event.

Related pages

Keep exploring

Tell your assistant what Google Business Profile should do

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